Heyshell Games Forum

Title: Recharge point not received [Print this page]

Author: CaoPi Time: 2014-10-11 13:53
Title: Recharge point not received
Dear gm or admin,please fix it,my friend already buy point,but didn't receive,don't say you just taking money without giving golddd

Author: Athur Time: 2014-10-11 14:46
Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1. when did he/she recharge and the screenshot
2. channel of payment
3. ign
4. server

Author: CaoPi Time: 2014-10-11 19:25

Athur replied at 2014-10-11 14:46
Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1 ...

25 September 2014,around 13.00-14.00 GMT+7
Gudang voucher
Dragoon
S14

Author: CaoPi Time: 2014-10-11 19:27
He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

Author: Athur Time: 2014-10-22 10:48

CaoPi replied at 2014-10-11 19:27
He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

Sir/Madame, this could not be solved till you provide us the screenshot of recharge, maybe you could check the payment history to find out the screenshot of the recharge. Once we received, we'll deal with and help you asap. Sincerely hope you could understand. thx

Author: HanTu Time: 2014-11-7 14:56
i have same issue how to fix it

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