Heyshell Games Forum

Title: VIP bonus [Print this page]

Author: gary88reyes Time: 2015-4-13 12:11
Title: VIP bonus
Dear GM

My id in game is Gary8reyes in S15 Shu. I wish to advise that for the weekend VIP bonus, I was unable to claim at all although the claim button is there. I do manage to claim the weekend gift though but not the VIP bonus. I am currently VIP 8 and hope you could assist to look into the matter. Appreciate you to credit whatever I was entitled in due course.

I await your early reply. Many thanks.

Kind Regards

Gary8reyes

Author: Athur Time: 2015-4-13 18:27
Sir, pls don't worry, we'll check it for u, thx

Author: gary88reyes Time: 2015-4-14 11:28

Athur replied at 2015-4-13 18:27
Sir, pls don't worry, we'll check it for u, thx

Dear GM..thank you very much. Await your early reply.

Author: Athur Time: 2015-4-16 11:09

gary88reyes replied at 2015-4-14 11:28
Dear GM..thank you very much. Await your early reply.

Sir, we need to make sure one thing, pls tell us which VIP bonus haven't u received, thx

Author: uuhh Time: 2015-4-16 11:37

i wonder if the GM does gif compensation for their mistakes or bugs in this game ??

well hopefully gary gets wat he is deem to get... n wit a lil extra as a gift ...

now tht would be called a good service...

Author: Gary88 Time: 2015-4-18 10:37
Dear GM

Apologies for the late reply.

It was last weekend VIP bonus for sat and sun. Supposed to have 60gold plus 2 shadow order and 1 advance summon order. Also have legion order but need gold to send. Appreciate you to look into the gold, shadow and advance summon compensation. Many thanks.

Author: Gary88 Time: 2015-4-18 10:38

uuhh replied at 2015-4-16 11:37
i wonder if the GM does gif compensation for their mistakes or bugs in this game ??

well hopefully ...

Hi bro uuhh

Yah I could not claim at all though the button is there to press. Bug I think. Hope GM compensates me back

Author: Gary88 Time: 2015-4-19 14:18
Dear GM

As usual, I am unable to claim for yesterday and today VIP bonus as well. Could you please kindly look into it as to what exactly happened? It is really unfair to me. Thanks.

Author: FockYerDodder Time: 2015-4-20 05:45
the GM hasn't appear yet

amazing

Author: COTK-Chen Time: 2015-4-20 10:16

Gary88 replied at 2015-4-19 14:18
Dear GM

As usual, I am unable to claim for yesterday and today VIP bonus as well. Could you please ...

Please tell us your in-game name, the server and when it happened for us to check it for you. To ensure the safety of your ID, it is suggested to send your information above through Private Message. Thanks for your support.

Author: Goruk Time: 2015-4-20 11:28
Hello, can I ask about vip1 privilege.. About 5 daily explore chances?
Does it mean that I have 5 chance to pick item?

Author: COTK-Chen Time: 2015-4-20 16:31

Goruk replied at 2015-4-20 11:28
Hello, can I ask about vip1 privilege.. About 5 daily explore chances?
Does it mean that I have 5 c ...

Yes, as you have mentioned above, VIP 1 players are able to enjoy 5 explore times per day. However, these chances are not FREE. For VIP 4 and the higher VIPs, a certain number of FREE explore chances are offered according to their VIP Level every day. Thanks for your support~

Author: gary88reyes Time: 2015-4-22 11:57
Dear GM

I have sent private messages of my details for you to check. May I know the outcome please? Thanks.

Author: COTK-Chen Time: 2015-4-22 14:57

gary88reyes replied at 2015-4-22 11:57
Dear GM

I have sent private messages of my details for you to check. May I know the outcome please? ...

Please read the PM I sent you. Looking forward to your reply. Sorry for bringing you trouble.

Author: gary88reyes Time: 2015-4-24 13:15
Dear GM

I have replied to your private messages and await your reply. Thanks.

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