Heyshell Games Forum

Title: issues logging in [Print this page]

Author: goblinboy Time: 2015-4-23 04:46
Title: issues logging in
i cant seem to get the game to load tried the site then tried from facebook just gets to the black screen wiht the horse and thats it

Author: COTK-Chen Time: 2015-4-23 11:19
If you use certain models of Samsung or some of Android cellphones, you are advised to download APK from http://www.heyshell.com/cot/download/.
While you log in through computer, we advise you to scan and clear the buffer of your browser and computer.
Besides, please make sure that your Internet connection is under good condition. The faster, the better.

But today a small period of time is needed due to the release of our new version. During that period, players may not be able to log in. http://bbs.heyshell.com/forum.ph ... &extra=page%3D1
Thanks for your understanding.

Author: goblinboy Time: 2015-4-23 11:27
ah ok so give it a day see if it clears up

Author: COTK-Chen Time: 2015-4-23 11:30

goblinboy replied at 2015-4-23 11:27
ah ok so give it a day see if it clears up

Dear player, we want to make it ASAP. Thanks for your understanding.

Author: goblinboy Time: 2015-4-23 11:33
i understand just saying ill give it a bit see if the issue clears up before i recontact

Author: COTK-Chen Time: 2015-4-23 11:34

goblinboy replied at 2015-4-23 11:33
i understand just saying ill give it a bit see if the issue clears up before i recontact

Thank you.

Author: Red225 Time: 2015-4-23 14:08
huft...i try update new version from playstore after updating that trouble still same black screen now i try instal apk from heysell i dont know thats will work or nothing.
My device Samsung Tab 2 serial no:GT P-31000 android jellybean and ram 1 G.

Author: COTK-Chen Time: 2015-4-23 14:19
Edited by COTK-Chen at 2015-4-23 15:19

Red225 replied at 2015-4-23 14:08
huft...i try update new version from playstore after updating that trouble still same black screen n ...

Your request has been recorded and we will contact you after finding out reason and solution.
Go to http://bbs.heyshell.com/forum.ph ... &extra=page%3D1 for more details.

Author: COTK-Chen Time: 2015-4-23 15:22

goblinboy replied at 2015-4-23 11:27
ah ok so give it a day see if it clears up

Glad to tell you that our new version is available now. Thanks for your understanding.

Go to http://bbs.heyshell.com/forum.php?mod=viewthread&tid=2717&extra=page%3D1 for more details.

Author: Red225 Time: 2015-4-23 17:49
thanks mr chen i suscess install apk from heysell without trouble.

Author: COTK-Chen Time: 2015-4-23 17:52

Red225 replied at 2015-4-23 17:49
thanks mr chen i suscess install apk from heysell without trouble.

Glad to read your reply. And you are always welcome.

Author: ReedWerne Time: 2015-4-23 18:16
i cant login with my acc after upgrade today.whats going on?

Author: COTK-Chen Time: 2015-4-23 18:22

ReedWerne replied at 2015-4-23 18:16
i cant login with my acc after upgrade today.whats going on?

Before our new version was released, all servers are blocked for updates. That period is about 12:30 to 13:30 today. But now it is available. Would you mind try to log in again? Sorry for bringing you trouble. Go to http://bbs.heyshell.com/forum.ph ... &extra=page%3D1 for more details.

Author: goblinboy Time: 2015-4-24 00:33
still stuck on the loading screen black screen man on horse

Author: saangAnwar Time: 2015-4-24 12:45
after update, i cant login. Then i try to re install. The trouble has fix. But now, every time i play, it always getting lag. So, i have to re login, again and again it is always same. lag again. What's going on? Any solution ?

Author: goblinboy Time: 2015-4-24 17:18
im trying to play on pc

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