Heyshell Games Forum

Title: please help [Print this page]

Author: Younk Time: 2015-5-1 13:39
Title: please help
after updating new apk version 8.1.0 I can't login via fb for my old account. .please help me asap, thanks before. .Younk (Wu s33)

Author: Frosty Time: 2015-5-1 13:47
Create new account and join S26 Wu

Author: Younk Time: 2015-5-1 13:50
and start leveling again from beginning?? I'm quit

Author: Younk Time: 2015-5-1 13:56
fy,i I login with my fb account Rony Sahtar and around 650g in my last login,and my login acc is fdfb_1595179746@feidou.com please help me, enjoy this game so much

Author: FockYerDodder Time: 2015-5-1 16:12

Younk replied at 2015-5-1 13:56
fy,i I login with my fb account Rony Sahtar and around 650g in my last login,and my login acc is pl ...

do you share your login with other?
no need to start from very beginning
just make new account and i will help you play as long as you can pay me enough USD

Author: COTK-Chen Time: 2015-5-1 16:29

Younk replied at 2015-5-1 13:56
fy,i I login with my fb account Rony Sahtar and around 650g in my last login,and my login acc is pl ...

Maybe you can try to enter game from other devices instead of fb.
Sorry for bringing you trouble.

Author: FockYerDodder Time: 2015-5-1 20:24

COTK-Chen replied at 2015-5-1 16:29
Maybe you can try to enter game from other devices instead of fb.
Sorry for bringing you trouble.

nah it's ok
i don't bother at all

Author: Younk Time: 2015-5-1 21:10

COTK-Chen replied at 2015-5-1 16:29
Maybe you can try to enter game from other devices instead of fb.
Sorry for bringing you trouble.

so you can't fix it Chen?? am I must start from beginning again??

Author: Younk Time: 2015-5-1 21:19
I mean I still can login via fb, but its start from beginning again. .lost my old account, can U just give me new login id and Pw for my old account. .please

Author: Tomanil Time: 2015-5-1 21:58
I posted this in the other topic but it should help you out as well I hope:

Here's what helped me when I couldn't use Facebook to log in:
Step 1: Go here ->
www.heyshell.com/cot/
Step 2: Click on ID -> Settings in top right corner
Step 3: Your profile login if you used Facebook to login will be posted there. Mine started with 'fdfb' followed by a bunch of digits and ending with @feidou.com. That is all part of your login.
Step 4: Find the e-mail section. Reset your password. Your login will still be that horrendously long thing.
Step 5: Login with your new password.

Hopefully that works for you.

Author: Younk Time: 2015-5-1 22:53
will try, thanks tomanil. .

Author: Younk Time: 2015-5-1 23:06
good, now I forgot my password too. .Chen sir, please retrieve my password, and please check my email. .thanks

Author: Tomanil Time: 2015-5-1 23:12
Younk: If you add your own personal Email address to the Heyshell profile, the password reset will be sent there. I was able to reset my password that way.

Author: Dwyne Time: 2015-5-2 02:53
Check your email after you reset your password..

. Good luck playing this boring game.

Author: COTK-Chen Time: 2015-5-4 15:39

Younk replied at 2015-5-1 23:06
good, now I forgot my password too. .Chen sir, please retrieve my password, and please check my emai ...

Please PM me about your personal fb account and ID if this problem still unsolved now.
Sorry for that.

Author: COTK-Chen Time: 2015-5-4 15:39

Tomanil replied at 2015-5-1 23:12
Younk: If you add your own personal Email address to the Heyshell profile, the password reset will b ...

Thank you so much for your patient posts.

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