Heyshell Games Forum

Title: Lost of password [Print this page]

Author: Appletree Time: 2015-6-2 06:59
Title: Lost of password
Hi GM I need your help to reset my account password. Pls do contact me via email : cagivamitoevo@gmail.com

Author: sheeplanet Time: 2015-6-3 11:07
Ok, sir. Mail has been sent to you, please check!

Author: jedi Time: 2015-6-7 17:59
Hi.

Im using guest account. I linked already to my email. But i still cant login. the guest account id keep changing. please help. Thx

Author: gerolica Time: 2015-6-10 13:25
me too i lost my password GM plesse send to my email my password geron0016@gmail.com thank you

Author: gerolica Time: 2015-6-10 15:39

sheeplanet replied at 2015-6-3 11:07
Ok, sir. Mail has been sent to you, please check!

sir help me

i lost my password of my account

Author: gerolica Time: 2015-6-10 15:59
help me

Author: sheeplanet Time: 2015-6-11 10:22

jedi replied at 2015-6-7 17:59
Hi.

Im using guest account. I linked already to my email. But i still cant login. the guest account ...

Hi Jedi,
If you have linked your account to your email, then you can login with your email, and press the button "forgot password" in the login screen.
A mail to reset the password will be sent to your email. You can use that to change your password.

Hope this can help you!

Author: sheeplanet Time: 2015-6-11 10:24

gerolica replied at 2015-6-10 13:25
me too i lost my password GM plesse send to my email my password thank you

Sir,

Have you tried to link your guestaccount to your email? I suggest you finish this step first and follow the guidance I have already posted in last thread to reset your password.

Regards,

Author: Kuntet Time: 2015-7-1 13:57
Sir help me,
I need to retrieve my password as guest member. I clicked link email but didn't get anything. I already sent email to soul@corp.heyshell.com within confirmation email evident from heyshell but not yet repplied. This is my email: wawan_kuntet@yahoo.com.

Author: The12345 Time: 2015-7-1 15:56
Edited by The12345 at 2015-7-3 12:09

I had send 9 messages to Customers services and they never

Author: Kuntet Time: 2015-7-1 17:16
me too, CS is not responsive than other heyshell game. Dont make me regret it after spend some money to buy VIP gold but finally i cannot play this game anymore. Pls fix it

Author: #Studio Time: 2015-7-3 12:00
Hi GM sheeplanet , I can't retrieve my new password and I already message you , pls reply ...

Author: #Studio Time: 2015-7-3 14:07
Edited by #Studio at 2015-7-3 14:08

Sir GMs , I used a guest acc and I linked with a mail , after I verify the mail , said I can use my email as my account name , so I used , but they keep saying me I need password , since ever I created the acc there were no password as it is a guest account and now it said I need.So I tried with forgot password no help,no use at all.I mailed sheeplanet but no reply at all again.I am pissed now and I missed events already.Times and money are wasted on this game and this is the service?I am pretty sure its not my fault about this password too since its a guest account but at least I linked for safty and shit happened.Could you guys pls give a little bit more concentrate on your customers(players)?By looking at above conversation it took days to get a reply.

Author: Kuntet Time: 2015-7-3 15:08
Gm is not caring us

Author: Ashenz Time: 2015-7-9 14:34
Help me gm..i forget my passworld nick tomi level 83 server s3 country shu...help me gm

Author: GMtai Time: 2018-1-25 13:13
If your password gone.
Please login with another account. Lol

All id lost password never comeback to you.

Welcome to Heyshell Games Forum (http://bbs.heyshell.com/)