Heyshell Games Forum

Title: Poor screen display [Print this page]

Author: SMJr Time: 2015-6-10 13:23
Title: Poor screen display
I am getting poor screen display using samsung note4. Please fix the problem.

Author: FockYerDodder Time: 2015-6-10 13:37

please kindly check your device first,if your device has the problem then "they" will reply "i have checked this and nothing wrong with samsung note4 as tester"

Author: COTK-Chen Time: 2015-6-10 14:08
This problem has been forwarded and we are fixing it now.
It is appreciated if you could reply my PM.
Thx a lot in advance.

Author: cron0s Time: 2015-6-12 10:13
Fix Samsung S6 distorted / pixelated display in game! Seems like game cannot support QHD displays.

Author: COTK-Chen Time: 2015-6-12 10:31

cron0s replied at 2015-6-12 10:13
Fix Samsung S6 distorted / pixelated display in game! Seems like game cannot support QHD displays.

Thx for your feedback. Could you pls send us a screenshot of the distorted pic in game when it is convenient to you. Plus, could you pls read my PM? Thx in advance.

Author: Musework Time: 2015-6-14 01:56
I also have problem with the distorted pixelated display when using xiaomi mi4i. Please help.

Author: COTK-Chen Time: 2015-6-15 18:10

Musework replied at 2015-6-14 01:56
I also have problem with the distorted pixelated display when using xiaomi mi4i. Please help.

Thx for your feedback. If it is convenient to you, could you pls capture of screenshot of the pixelated display in game and post it here. We are collecting data to fix this problem recently. Thx in advance.

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