Heyshell Games Forum

Title: Problem with recharge [Print this page]

Author: Xenos    Time: 2015-7-24 03:08
Title: Problem with recharge
I had just purchased gold on my account, but unlike how it usually appears the gold has not been added immediately to my account, nor did the amount that I recharged get added to my total recharge amount.  I checked, and the amount of the purchase has been subtracted from my credit card as well I have received the receipt from google play.  Would like to know what the issue is and receieve assistance regardining this matter.

Server: 37
ID: Xenos

Author: COTK-Chen    Time: 2015-7-24 11:29
We have checked data and it shows the gold has been added to your account at about 7:30 am July 24th. Sorry for keeping you waiting.




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