Heyshell Games Forum

Title: Cant log in/play [Print this page]

Author: DonJeSon280110 Time: 2015-8-31 11:01
Title: Cant log in/play
Already clear history etc, conection sure can coz i can wrote here.
Ign gimiknil
Server 40
Tx b4

Author: arifin Time: 2015-8-31 11:13
Edited by arifin at 2015-8-31 11:30

i cant login too... no problem with my connection but still cant login... just blank screen from my pc, n i use my andro but always stop at checking network problem n going to check your network, i try login from fb site server not found r cotk server getting down?

Aepilee
server : 21

Author: COTK-Fy Time: 2015-8-31 11:41
you can double check your local network which may result in this problem.

Author: COTK-Fy Time: 2015-8-31 11:42

arifin replied at 2015-8-31 11:13
i cant login too... no problem with my connection but still cant login... just blank screen from my ...

I think there may be something wrong with your local network. pls double check to see if it goes smoothly.

Author: arifin Time: 2015-8-31 12:05
Edited by arifin at 2015-8-31 12:08

COTK-Fy replied at 2015-8-31 11:42
I think there may be something wrong with your local network. pls double check to see if it goes s ...

what double check? with my pc i can browsing any site n fast didnt found any problem, with my andro now i can see login screen but still cant enter the game, i was try login by fb site... u know what? server not found... like u r do maintenance

Author: COTK-Fy Time: 2015-8-31 12:24

arifin replied at 2015-8-31 12:05
what double check? with my pc i can browsing any site n fast didnt found any problem, with my andro ...

sorry for the trouble, but we do not maintenance now, and after checking, the entrance for s21 working normally in both FB and homepage. I think maybe you can try to clear the cache to get the browser work more smoothly.

Author: DonJeSon280110 Time: 2015-8-31 12:29
It means our problem still...

Author: arifin Time: 2015-8-31 12:34

COTK-Fy replied at 2015-8-31 12:24
sorry for the trouble, but we do not maintenance now, and after checking, the entrance for s21 wor ...

ok... im sorry, finally i call my provider, they has fix it to me, now i can login, thanks for u support

Author: COTK-Fy Time: 2015-8-31 12:46

arifin replied at 2015-8-31 12:34
ok... im sorry, finally i call my provider, they has fix it to me, now i can login, thanks for u s ...

welcome. have a good time.

Author: landherbe Time: 2015-9-10 19:40
i cant login via android device....... have cleared data, uninstall and reinstall it. still stuck in login. please rectify this problem thank you in advance....
landherbe wei s16

Author: COTK-Fy Time: 2015-9-11 11:20

landherbe replied at 2015-9-10 19:40
i cant login via android device....... have cleared data, uninstall and reinstall it. still stuck in ...

we will release an extra APK package to solve some android problem in these 2 days, pls be patience.

Author: COTK-Fy Time: 2015-9-11 16:25
Good news! we have released a new package APK in our game homepage for solving the problem. you can go to download and try it to see if it solve your problem. More detail info pls refer to our FB.

Author: landherbe Time: 2015-9-15 19:11

COTK-Fy replied at 2015-9-11 16:25
Good news! we have released a new package APK in our game homepage for solving the problem. you can ...

thank you =)

Author: FockYerDodder Time: 2015-9-15 19:12

bad news with the latest apk i won't reply this kind of post anymore

Author: MaChao Time: 2015-9-16 08:44
maybe they delete the module that bring dark screen in this Dark Arisen now fock ?

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