Heyshell Games Forum

Title: recharge [Print this page]

Author: Ilidio777    Time: 2015-10-5 22:23
Title: recharge
What's going on with recharges with paypal and Google wallet?
I m vip 10 and every time I tryed topup take ages to get the points... Your customers service in facebook are not online must of the time....
I still missing 100 dollars for my last topup....
I only want to know if I need to make a formal complaint for Google or for Paypall?
My business have a big movement of money in that 2 companys...I hope you can improve your customer service before is to late....
Regards I.F.P
S27
Ilidio7777
Author: Ilidio777    Time: 2015-10-5 22:32
The problem was resolved thank you
But I still not happy with you customers service.
You have a amazing game with big potential in the world market...
If you look after your customers the will look after you remember that...
Regards IFP
Author: COTK-Chen    Time: 2015-10-6 10:34
Thank you very much for your support. We will take it seriously.




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