Heyshell Games Forum

Title: COTK email not working & game is lagging [Print this page]

Author: Sirsky Time: 2015-10-16 07:34
Title: COTK email not working & game is lagging
Hi,

I tried to send an email to the following, however it could not be delivered.

cotk@corp.heyshell.com

This game recently takes up too much memory. It wasn’thappening before. Please resolved this or I’m quitting caused it affecting allmy other programs. I have provided a ss showing it's using 650k of memory.

Author: COTK-Fy Time: 2015-10-16 10:59
thanks for your feedback, you can try to clear your cache to see if it is better.

Author: Sirsky Time: 2015-10-16 11:15
I have already restarted my comp and cleared my cache multiple times but it's still extremely slow.

Author: COTK-Fy Time: 2015-10-16 12:01
could u tell us your pc brand and type? we will check it.

Author: Sirsky Time: 2015-10-16 12:49
brand? Does it matter?
My friend is using IE and it seems to be working. I'm using chrome and it seems to be take up a lot of resources for this game. can you pls check on that?

Author: COTK-Fy Time: 2015-10-16 13:41

Sirsky replied at 2015-10-16 12:49
brand? Does it matter?
My friend is using IE and it seems to be working. I'm using chrome and it see ...

because we have to use these two info to identify your computer hardware.

Author: COTK-Fy Time: 2015-10-16 13:47
you can try to change your browser to see if it works.

Author: Sirsky Time: 2015-10-16 20:20
my computer hardware is working fine. All other programs are working and I have been playing this game for 1 year. It is only take up tons of memory resources these past few days.
I have tried using IE and it seems to be much faster. can you please fix the problem with chrome. Thanks.

Author: youyou Time: 2015-10-18 13:06
GM its extremely slow now in chrome , starting from friday.... i haven tried other browsers though , something is wrong with ur site , it takes nearly 3min to load it

Author: diandrow Time: 2015-10-19 13:27
*. This game is very bad because we made such a gamble
*. Difficult and slow to level up
*. everything dealing with money

Author: Stelumvict Time: 2015-10-19 14:26
+sirsky... agree 100%. it's happenned to me as well. Game is getting slow everyday since friday and taking a lot of memories. i'm using laptop ACER Dual core. fix it pliz GM or its time for me to quit as well. ty
StelumVict
S16

Author: COTK-Fy Time: 2015-10-19 14:28
thanks for your feedback, we will check it ASAP.

Author: 3tn4 Time: 2015-10-20 09:59
yeah fix it ASAP plzz....

53T4N S-42

Author: NenenLA Time: 2015-10-20 14:15
Yes, they just checked and inform you nothing wrong,

Just your pc and laptop and internet like shit,

Better buy new pc or laptop than recharge for them.

Author: landherbe Time: 2015-10-20 14:26
how much tabes you got open up lol

Author: COTK-Fy Time: 2015-10-20 17:12

landherbe replied at 2015-10-20 14:26
how much tabes you got open up lol

sorry, I can not understand your question, what is tabes?

Author: landherbe Time: 2015-10-20 19:13
sorry its tabs. you can open new tabs on any type internet explorer or chrome or opera, firefox etc...... the amount of processes have of chrome seen in task manager means the user have multiple pages open up. if have one page open then will be only 2 will be shown in processes in task manager. if have more then there will be more processes added to the pc or laptop.

Author: landherbe Time: 2015-10-22 16:14
Is the game still lagging on pc or laptop during reclamation today? im kinda curious since my internet services is not that great. would like to hear your opinions since your lagging on game play?

Author: COTK-Chen Time: 2015-10-22 18:47

Stelumvict replied at 2015-10-19 14:26
+sirsky... agree 100%. it's happenned to me as well. Game is getting slow everyday since friday and ...

When you are sure the network works well, maybe you could try other browser, except for Chrome.

Author: arifin Time: 2015-10-22 18:50

Sirsky replied at 2015-10-16 12:49
brand? Does it matter?
My friend is using IE and it seems to be working. I'm using chrome and it see ...

sometimes chrome always get crash for this game, u can try using mozilla, but laggy... yes i feel it since update

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