Heyshell Games Forum

Title: I didn't get my first place prize [Print this page]

Author: Cowboy Time: 2016-4-13 00:31
Title: I didn't get my first place prize
Hello gms, I have been waiting for a response for days now. I won the last spin the wheel event, and have yet to receive the reward. I emailed you shortly after event days ago and you have yet to reply. Please contact me swiftly to fix this issue.

Author: COTK-Chen Time: 2016-4-13 14:12
May I know your IGN and server? We will check it for you ASAP. Thank you for your patience.

Author: Cowboy Time: 2016-4-13 15:04
S51, new dawn.

In game name cowboy

Do you guys compensate for these errors? I have gone days without items that could have benefited me greatly, plus spent a lot of time reaching out to you.

Author: COTK-Chen Time: 2016-4-13 15:23

Cowboy replied at 2016-4-13 15:04
S51, new dawn.

In game name cowboy

We have confirmed this issue and will send you the rewards directly when you are online.

Author: Cowboy Time: 2016-4-13 15:41
I'm online now for a tad longer.will be looking for package

Author: olivermaur Time: 2016-4-13 20:57
thank you for all, my friends from WU S31

Author: Cowboy Time: 2016-4-14 02:47
Got it, thank you.

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