Heyshell Games Forum

Title: Can not log in from Canada [Print this page]

Author: Whalr    Time: 2016-4-23 03:32
Title: Can not log in from Canada
I am helping a friend from Canada that cant access the game. Please GM fix this issue for your customers. The message forwarded is as:

"i can access the game on my iphone but i can't get onto the forums or the heyshell site through my phone, i can't get anything at all from the computer.....if you are able to log on to the forums can you put in a bug report for me that logging into the heyshell site is not working and cannot log onto the game on a pc in Canada. ty if you are able to log on, this happened before a year ago it took them 2 weeks to fix it".
Author: COTK-Chen    Time: 2016-4-27 17:31
Could you please tell us the computer model of your friend and what browser he uses?
Author: Nightwise    Time: 2016-4-27 19:17
Clear Cache and History in you browser if this things persist....reinstall the browser again....I know it might not be your problem but I'm just offering some clues...
Author: Whalr    Time: 2016-5-6 08:53
I think its working now...




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