Heyshell Games Forum

Title: Routine Maintenance on May 19th [Print this page]

Author: COTK-Chen Time: 2016-5-18 17:46
Title: Routine Maintenance on May 19th
Edited by COTK-Chen at 2016-5-18 17:47

Clash of Three Kingdoms will undergo routine maintenance from 12:30 p.m. on May 19th 2016, which will last about two hours. During that time, you will be disconnected from the game. Thank you for your patience.

[attach]6292[/attach]

Time: May 19th 12:30 - 14:30 (GMT+8)
Server: S1 - S56
Maintenance:
- Servers Restart
Notes:
After the maintenance, everyone above Lv. 30 will receive a maintenance gift including Food*200K and RO*20

Start Time
12:30 Thu. May 19th 2016 (GMT+8, Server Time);
21:30 Wed. May 18th 2016 (PDT);
00:30 Thu. May 19th 2016 (EDT);
04:30 Thu. May 19th 2016 (GMT).

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Author: MasterDamienI Time: 2016-5-20 11:42
After this maintenance, I can't login into my account and coincidentally I can't remember my password.
I sent numerous messages via FB chat messenger to COTK, but till now still now reply. Can COTK kindly respond to user's problem issue prompty please.

Thank you

Author: COTK-Chen Time: 2016-5-20 11:58

MasterDamienI replied at 2016-5-20 11:42
After this maintenance, I can't login into my account and coincidentally I can't remember my passwor ...

We will help you with pleasure. But to protect the security of players, we need to confirm you are the owner of this account first.
So could you please tell us the following information for us to check?
1. Your Server and IGN;
2. The level of your character;
3. What heroes you are using and their level;
4. The level of your equips, armaments, gems and horcrux.
Thank you for your cooperation.

And you can sent private message to us in order to protect your privacy.

Author: MasterDamienI Time: 2016-5-20 12:33
Thank you COTK-Chen. I private message you already. Please kindly check.

Hope you can resolve my problem soon so that I can continue to play

Author: FoxZora Time: 2016-5-20 22:50
Dear GM, before the maintenance my Dragon Star were at level 9. But why after maintenance it was reset to level zero, and the soul also vanished.

Author: diandrow Time: 2016-5-30 22:16
Edited by diandrow at 2016-5-30 22:19

New feature makes a new problem...
Box Kc..ussualy give me food 5m....@ now only 4m..letter take the space...
Where is our solution.with 10%, 20% , 30% of hour rewqrd isnt work...30% of 100k..is 30k..what do u think...
We need more food in kill chest
Or could u add more KC...By more kill...
Look kill @ more player...

Author: COTK-Chen Time: 2016-5-31 11:51

FoxZora replied at 2016-5-20 22:50
Dear GM, before the maintenance my Dragon Star were at level 9. But why after maintenance it was res ...

Sorry for my late reply, could you pls offer us your IGN and server, we would like check it for you.

Author: COTK-Chen Time: 2016-5-31 11:52
Edited by COTK-Chen at 2016-5-31 11:54

diandrow replied at 2016-5-30 22:16
New feature makes a new problem...
Box Kc..ussualy give me food 5m....@ now only 4m..letter take the ...

Thanks for your feedback.

Author: FearlessMe Time: 2016-5-31 12:41
no food? thank god, this clone account cant be used due to lack of food

Author: diandrow Time: 2016-6-2 14:05
Your well come

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