Heyshell Games Forum

Title: lost password [Print this page]

Author: Jester1212    Time: 2016-5-24 14:38
Title: lost password
lost of password. can GM help?

Author: shahin    Time: 2016-5-24 14:55
go to forget password option............
Author: Jester1212    Time: 2016-5-24 15:02
can't..  no email registered...
Author: Nepolian    Time: 2016-5-24 18:30
ooo.. that's bad... Gm please if possible help him.........
Author: Jester1212    Time: 2016-5-24 18:54
thx..
I hope gm can help
Author: COTK-Chen    Time: 2016-5-25 11:42
We will help you with pleasure. But to protect the security of players, we need to confirm you are the owner of this account first.
So could you please tell us the following information for us to check?
1. Your Server and IGN;
2. The level of your character;
3. What heroes you are using and their level;
4. The level of your equips, armaments, gems and horcrux.

In order to protect your privacy, you are advised to sent us these information via private message. Thank you for your cooperation.
Author: Jester1212    Time: 2016-5-25 12:56
thx...
I will pm you.

I do understand the security issues. I will tell you as much as I remember.
Author: jester12    Time: 2016-5-25 22:13
thx gm.. resolved

Author: Flare    Time: 2016-5-26 08:46
Luky for you
Author: maryking    Time: 2017-2-15 11:42
Hi. For password recovery I recommend you Password Manager




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