Heyshell Games Forum

Title: Dear GM [Print this page]

Author: ardhy66666 Time: 2016-7-10 20:59
Title: Dear GM
Why can't I sign in to loading "enter the game" and a long wait in loading "updating" and things like this happen two days already.

Author: COTK-Chen Time: 2016-7-13 18:34
Dear player, this situation is caused by the poor network speed, advice you clear the cache and change a better network and play, sorry for the inconvenience, wish you have fun.

Author: ahgirl Time: 2016-7-13 21:09

COTK-Chen replied at 2016-7-13 18:34
Dear player, this situation is caused by the poor network speed, advice you clear the cache and chan ...

Dear GM Chen,

I accidentally convert my fragments, please help me.

Thanks.

Author: COTK-Chen Time: 2016-7-14 11:07

ahgirl replied at 2016-7-13 21:09
Dear GM Chen,

I accidentally convert my fragments, please help me.

Dear player, could you pls detailed your question?

Author: ahgirl Time: 2016-7-14 16:48
Dear GM Chen,

Last Tuesday 12 July, I accidentally convert all my 100 S.Hersbit Fragments to Bowlders, when I bought them with all my Vouchers to make a Super Hersbit Scroll to Combine with my new Hersbit. I make a big mistake, can it please be undone.

Please Help, thanks.

Regards
AhGirl, sever 33

Author: COTK-Chen Time: 2016-7-14 17:31

ahgirl replied at 2016-7-14 16:48
Dear GM Chen,

Last Tuesday 12 July, I accidentally convert all my 100 S.Hersbit Fragments to Bowlde ...

Dear player, pls do not worry, we had check it for you and will recover your Super Hersbit Scroll and deduct 4000 bowlders at the same time, pls make sure you are online, so we can sent it to you.

Author: ahgirl Time: 2016-7-14 21:46
Thank you, thank you..

Author: ahgirl Time: 2016-7-14 21:49

COTK-Chen replied at 2016-7-14 17:31
Dear player, pls do not worry, we had check it for you and will recover your Super Hersbit Scroll ...

Dear GM Chen,

I think it's more then 4000 Bowlder, about 12000, if I'm no wrong..

Thanks again.

Author: COTK-Chen Time: 2016-7-15 19:28

ahgirl replied at 2016-7-14 21:49
Dear GM Chen,

I think it's more then 4000 Bowlder, about 12000, if I'm no wrong..

Dear player, we had rechecked the system and we're sure that it is 4000 bowlders, since we can't sent you the scroll when you were off line, pls contact us when you are online. Thx for your cooperation.

Author: ahgirl Time: 2016-7-15 21:50
I'm online, pls pls sent

Author: ahgirl Time: 2016-7-16 16:31
Online now

Author: ahgirl Time: 2016-7-16 21:26
Online, pls send

Author: ahgirl Time: 2016-7-18 07:25
On line now, if free pls send , thanks.

Author: COTK-Chen Time: 2016-7-18 10:44
Dear player, we have check so many times but it seems the time between us is always can't matched on, but pls do not worry, we will continue to check, and will sure send the scroll to you when you're on line.

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