Heyshell Games Forum

Title: Recharged but did not get gold [Print this page]

Author: ZhongLi Time: 2016-8-18 12:18
Title: Recharged but did not get gold
Hi GM,

I recharged 5 USD so I could get 100 gold for the recharge event and get another 100 gold free but I never got the 10 points in "platform currency".

IGN: ZhongLi
S55 Shu

Author: ZhongLi Time: 2016-8-18 19:51
Edited by ZhongLi at 2016-8-18 20:20

Hello? Anybody there? I wanna get this taken care of before the event is over!!

[tr][/tr]

Time Pointspoint recharge method order number
2016-08-18 08:00 10 paypal 3160468

Your account:ZhongLi ()Still have:0 point

Author: ZhongLi Time: 2016-8-18 20:36

Time Game Points points order number
2016-08-18 12:12 Clash of Three Kingdoms 2 3161633
2016-08-18 12:12 Clash of Three Kingdoms 2 3161632
2016-08-18 12:12 Clash of Three Kingdoms 2 3161631
2016-08-18 12:12 Clash of Three Kingdoms 2 3161630
2016-08-18 12:12 Clash of Three Kingdoms 2 3161629

none of this gold ever showed up in my account!

Author: ZhongLi Time: 2016-8-18 21:10
OK at this point I'm just gonna go into PayPal and ask for a refund

Author: Anti-COTK-Chen Time: 2016-8-18 23:09
Also go to police station reporting for scamming indication

Author: ZhongLi Time: 2016-8-19 09:15
How has there not been a response to this yet? It's been over a full day...

Author: COTK-Chen Time: 2016-8-19 15:35
Sorry for my delay, we will checked for you ASAP. Pls do not worry.

Author: ZhongLi Time: 2016-8-19 19:36
Thank you for investigating, GM Chen!

Author: ZhongLi Time: 2016-8-24 13:57
Issue still not resolved. I'm getting my refund on PayPal, and then quitting the game.

Author: denymul Time: 2016-9-2 22:24

ZhongLi replied at 2016-8-24 13:57
Issue still not resolved. I'm getting my refund on PayPal, and then quitting the game.

maybe you can try using unipin

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