Heyshell Games Forum

Title: MOL recharge did not credit [Print this page]

Author: Arayata Time: 2014-6-9 12:51
Title: MOL recharge did not credit
Hi Please help my issue on your game.
I recharged on S - 14 barbarian
IGN FeiXin
for 10 points amounting 5 $
no points was given to me but it
got deducted on my MOL account

Dear Valued MOL Member,

Thank you for using MOLPoints.
This e-mail serves as a receipt for your recent
MOLPoints transaction. Please keep this receipt
for your own reference.

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Product : PayByCash order 1213353350
MOL Order ID : MP18984158
Reference ID : 46576986_1213353350
Amount : PHP 269.94
MOLPoints : 270
------------------------------------------------------

If you have any questions, please do not hesitate to contact
our Customer Care, Monday-Friday (GMT+08:00) 09:00 A.M. - 06:00 P.M. at (632) 750

Author: Athur Time: 2014-6-9 16:35
Hello, your problem is recorded. It may need some time. Please be patient.

Author: Arayata Time: 2014-6-10 11:59
Please see attached file on the confirmation email from MOL

Author: Athur Time: 2014-6-10 14:12
Our staffs will check it as soon as possible. Please wait.

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