Buy s-iron bug

sibeiow

Hi moderator,

Urgent!
I bought 2k voucher worth of s-iron but it did not credit the s-iron.
Please check!

Regards
Sibeiow - S37 Shu

sibeiow

thank you. If it helps, it happened on 19 August, between 1:30am-1:45am Singapore time

sibeiow

Yes. I did buy the s-iron during that time. But I am short of 2000 vouchers worth of s-iron. Are you able to check my vouchers usage between 1:25 to 1:50? Does the voucher used vs the amount of s-iron tally?
Are there any vouchers that are not accounted for?
I am 100% sure that 2000 vouchers did not credit me the correct amount of s-iron.
I clicked 2 times on convert10 for s-iron. I should have at least 20k s-iron right?
I only have 17k when I checked right after I redeemed before any other action. Though I did not know how much s-iron I started with, definitely the game did not credit me the correct amount of s-iron.