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How to recharge in COTK

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17#
Post time 2014-4-30 22:14:03 |Show the author posts only
Dear COTK,

I have purchased 40 gold today at 20:24 as the receipt shown below, yet until now i still have not received the gold.

Can you help me on this matter please.

By the way, my game id is Buyuang and i am playing in S9 (arrow rain)

Thank you.

Best regards,
Buyuang

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16#
Post time 2014-4-26 16:52:15 |Show the author posts only
recharge from " gudangoucher" 200 points but not process too transaction code :  wvHuP-PiCXq-77ppk-B14Bk... and about 2 days ago i recharge from paypal you said it fail but i checked my credit card it already cut my balance. pls
fix this fast

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15#
Post time 2014-4-21 09:50:49 |Show the author posts only
GM,

Please help. I have been trying to recharge via my ipad for the past 3 days and it says that i have purchased but it hasn't been downloaded. Now i keep getting the prompt "System: Recharge failed" whenever i login into the game via my ipad.

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14#
Post time 2014-3-13 14:41:03 |Show the author posts only
Dear COTK,

I have purchased 660 gold yesterday as the receipt shown below, yet until now i still have not received the gold.

Can you help me on this matter please.

By the way, my game id is PLCV and i am playing in S4 (red cliff)

Thank you.

Best regards,
PLCV


[img]https://ci3.googleusercontent.com/proxy/HR1Qk0F8Vs04MNrrI-xsl0Y-FVuI3eZYtZuWgtsY4KSdnxUhYIx7ZIhH7s3FaltUnzkJMaLo_cC_LBoUT_avrb7AFQWR8CW0tcldUUJnwarjT1ae3gGfZV0vkDg=s0-d-e1-ft#[url]http://www.gstatic.com/android/market_images/email/play_logo_email.png[/img][/url]


Thank you.
You've made a purchase from EasyPlay Interactive Network Technology Ltd on Google Play.

Order number: 12999763169054705758.1382056425856983
Order date: Mar 12, 2014 11:24:41 PM +07:00

Item
Price


660G (Clash of Three Kingdoms)
Rp357.311

Tax: Rp0
Total: Rp357.311

Payment method:
[img]https://ci4.googleusercontent.com/proxy/0Mdl2cMlUcSPdUOsskqcSwyer-9zMIxmxE9aF2Y7rvQpdbHZIaFhkgKKbpjCFkjOO8XCQLTRd16ruPxmSTo8BvI6jDuHKC4mjbrgs9AozFPTPhGRyc_o_jLJ87EsOw=s0-d-e1-ft#[url]http://www.gstatic.com/android/market_images/email/wallet_logo_email.png[/img][/url]MasterCard-7339

Questions? Contact EasyPlay Interactive Network Technology Ltd.

[img]https://ci6.googleusercontent.com/proxy/hiwle_0a6g2L8_nyJZviF5GwQEChxmFiiIST2pwJEHwXSkM6rg0t-Nateb4rTxxXgDjQ3m8HfFnBugLn6t8qEc7TM3RW_lMHrDl7Jk1GDtmt1wjUrMPTtzZD74k0O0se=s0-d-e1-ft#http://www.gstatic.com/android/m ... _prism_email_56.png[/img]
Introducing Google Play
All your entertainment in one place, available anywhere. Learn more


See your Google Play Order History.
View the Google Play Refund Policy and the Terms of Service.

Need help? Visit the Google Play help center.
To learn more about Google Wallet, visit the Google Wallet help center.
Please do not reply to this message.
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Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland





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13#
Post time 2014-3-13 02:31:43 |Show the author posts only
My last post are for 2 problems...see previous post. 1st about unsuccess recharge after new version (update) and 2nd about not receiving 50%refund gold....

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12#
Post time 2014-3-13 02:27:51 |Show the author posts only
I have same problem too...twice with 1st=20gold and 2nd=660gold....my payment already confirmed by google play and already deducted my cc balance...I recharge during event 50%refund gold but never receive it. My account nearly VIP 8...please do something and give me prompt respond and reply. Thank you.

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11#
Post time 2014-3-13 01:12:50 |Show the author posts only
I recharged it on Id joshghost on S2 at 13 march time 12.53 am gold 660 but still dint get the gold

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10#
Post time 2014-3-3 10:28:52 |Show the author posts only
I bought some points from Heyshell.com web, at the right corner "shop" button, the spesific amout are 5 dollars from the Paypal
I had 10.2 points on my account, but when I log in into S3, i click mall, then I click convert 2 points = 20 golds, the game said that "You dont have enough platform currency".

What I supposed to do? I just wanted to make some gold here.

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9#
Post time 2014-2-18 18:55:28 |Show the author posts only
@W.W.P.P
omfg..there's W.W.P.P again..and you're still talking about species.....are you actually an scientist?     

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8#
Post time 2014-2-12 14:02:42 |Show the author posts only
I had spended my money into this game for more than $ 500, But what did i got ?... Very unfair with the rule of the game... I did supported you game with being VIP 6 to keep this game alive, But in return the game are not love me enough with their rule for not making diffrent from other free player and the VIP one... Remember, who keep your bussiness still alive till today... The free player ?... Or Us...

WWF Note : Only One Species Can Save All Other Species... Us

Note :

Species = VIP Player

Other Species = Free Player

Us = VIP Player

If you want your bussiness keep alive... Be Wise to everyone who keep your bussiness alive... Thats the rule of the real life in this world, Unless you

just created this game just for fun, And you never though to need benefactor trhu VIP player to keep the blood of this game keep moving and

survive...

Please consider this... Thanks You...
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