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Lost gems when level up Crystal

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Post time 2016-3-27 08:15:36 |Show the author posts only |Descending
GM need to check why I lost 2 level 9 gems when I burnished a crystal.
Initiative should have gone up 2 after and it didn't and my crystal stayed at level 0.
What compensation will I get?
I shouldn't need to give a SS... You should be able to check history.. Happened within the last 48hrs

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Post time 2016-3-27 08:17:58 |Show the author posts only
Ign -- Roshambo Shu38

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Post time 2016-3-28 11:35:46 |Show the author posts only
Roshambo replied at 2016-3-27 08:17
Ign -- Roshambo Shu38

We can find your gem combination record on Mar. 26th but no burnishing record on these days.

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Post time 2016-3-28 12:42:18 |Show the author posts only
Wow !
Am I suppose to laugh or cry at your answer?
Maybe I should go leave a big steaming turd on my neighbours lawn?
That's what I feel you done to me..
So unfortunate as your customer I get cheated by system (I know it 100%)
Many of the gems come from your "new and improved" Wheel of Fortune!
LMFAO -- some fortune for me!!!

I have heard of many glitches from other players but I suggest you get the glitch out of your business practice of not giving 2 sh1ts about your customers!!!

I enjoy this game and often reach a goal I make whether be Exp level/horcrux level/getting high rank in events etc.
I have a new goal now and you will see it in your wallet.. Oh wait no you won't

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Post time 2016-3-29 14:48:19 |Show the author posts only
you are making big mistake GM. Roshambo is big spenders and this is how you treat extremely valuable VIP?
poor rosh
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