Recharge point not received

CaoPi

Dear gm or admin,please fix it,my friend already buy point,but didn't receive,don't say you just taking money without giving golddd

Athur

Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1. when did he/she recharge and the screenshot
2. channel of payment
3. ign
4. server

CaoPi

Athur replied at 2014-10-11 14:46
Sir/Madame, pls provide us the following information so that we could get his/her point back,. thx
1 ...

25 September 2014,around 13.00-14.00 GMT+7
Gudang voucher
Dragoon
S14

CaoPi

He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

Athur

CaoPi replied at 2014-10-11 19:27
He not screenshot the payment
Here the GV voucher code: 8EJxT-oknHR-vKnXc-IfgGF

Sir/Madame, this could not be solved till you provide us the screenshot of recharge, maybe you could check the payment history to find out the screenshot of the recharge. Once we received, we'll deal with and help you asap. Sincerely hope you could understand. thx

HanTu

i have same issue how to fix it