Heyshell Games Forum

Title: Cant Login [Print this page]

Author: Nyanted01 Time: 2015-4-29 14:04
Title: Cant Login
Now I cant login...
My friends have the same problem too..
It said Enter the Game, and loading...
maintenance?

Author: COTK-Chen Time: 2015-4-29 14:11
First, please ensure your network connection is under good condition and version has been updated completely;
Second, clear cache of your browser;
Third, try to log in again later.
Sorry for bringing you and your friend these troubles.

Author: Nyanted01 Time: 2015-4-29 14:22
Edited by Nyanted01 at 2015-4-29 14:26

2 hours ago i can still play But not now..
First i think its my connection but when i open other game or change the wifi its normal, but still cant login at cotk..
For the 2nd, I play on android.. not fb.. should i re install?

Author: COTK-Chen Time: 2015-4-29 14:26
Since it functioned well 2 hours ago, there is no need to reinstall it.
Maybe wait for a while and it may work again.
Similar things did happen these days...

Author: Nyanted01 Time: 2015-4-29 14:27
Okay i will wait ..
Thankyou,

LiuChan s31

Author: Nyanted01 Time: 2015-4-29 14:33
Can I ask how long i need to wait?
Coz i skipped the hourly reward twice, and i dont want to skip the 3rd and the event too....

Author: COTK-Chen Time: 2015-4-29 14:42

Nyanted01 replied at 2015-4-29 14:33
Can I ask how long i need to wait?
Coz i skipped the hourly reward twice, and i dont want to skip t ...

Sorry for keeping you waiting

We are trying to solve this problem ASAP.
Maybe you can try to log in as long as you are convenient.

Author: Nyanted01 Time: 2015-4-29 15:07
Still cant login till now

Author: Nyanted01 Time: 2015-4-29 15:26
After i re-install now i can play...
Thankyou for ur help sir..
And more thanks if u add 3x hourly rewards to my acc bcz of this problem

Author: khangtran Time: 2015-4-29 20:54
i still cant login

Author: COTK-Chen Time: 2015-4-29 21:39

khangtran replied at 2015-4-29 20:54
i still cant login

Clear your cache of browser and keep network under good condition.
If that does not work out, try to change device or reinstall the right version.
A few have this problem and some just returned to normal aotomatically...
Reason not clear yet...

Author: /chengZhen Time: 2015-4-30 10:34
I play on FB, and a try to clear the cache of browser and try in another browser to, but the problem stills there.

Author: COTK-Chen Time: 2015-4-30 11:03

/chengZhen replied at 2015-4-30 10:34
I play on FB, and a try to clear the cache of browser and try in another browser to, but the problem ...

Maybe you need to reinstall. Sorry for this issue.
We are checking and fixing it.

Welcome to Heyshell Games Forum (http://bbs.heyshell.com/)