Heyshell Games Forum

Title: Can't login [Print this page]

Author: Magician Time: 2015-4-29 15:48
Title: Can't login
Edited by Magician at 2015-4-29 21:16

Alreay tried to login almost 3-4 hours
I can't finish morning event because suddenly disconnect.
I thought it was internet problem, but i can login from pc and already missed afternoon event.
I can login normally from pc, but because
Plz fix it ASAP

S11-KomandanWu
nb: i can online other games, browsing, etc but only sotk can't online

Author: Sitanggang Time: 2015-4-29 16:34
Edited by Sitanggang at 2015-4-29 16:38

Me too cannot login since yesterday 28th april.
The game stuck at ready
Im using iphone
Please help me
alamsonss s25.

Author: Magician Time: 2015-5-2 16:01
Dear,

It already several days, but I always stuck @"enter the game" may you fix it ASAP.
I already missed many events because of this.
Almost everytime when i want to log in i must reinstall but sometimes it still stuck and I must reinstall that again and again
Thx

S11-KomandanWu

Author: Tomanil Time: 2015-5-2 21:58
Tried clearing the CotK app's cache? Or if that doesn't help, uninstall and then reinstall?

Author: Magician Time: 2015-5-2 23:36

Tomanil replied at 2015-5-2 21:58
Tried clearing the CotK app's cache? Or if that doesn't help, uninstall and then reinstall?

"Almost everytime when i want to log in i must reinstall but sometimes it still stuck and I must reinstall that again and again"

Author: FockYerDodder Time: 2015-5-3 01:24

Magician replied at 2015-5-2 23:36
"Almost everytime when i want to log in i must reinstall but sometimes it still stuck and I must r ...

don't login again then

Author: COTK-Chen Time: 2015-5-4 15:48

FockYerDodder replied at 2015-5-3 01:24
don't login again then

Need your IGN server and your device when stuck. Would like to share?

Author: FockYerDodder Time: 2015-5-4 18:06

COTK-Chen replied at 2015-5-4 15:48
Need your IGN server and your device when stuck. Would like to share?

yes please i need mod acc

Author: COTK-Chen Time: 2015-5-5 18:48
Hi sir, now the problem has been fixed. You may go to heyshell.com to download the new version.

Author: FockYerDodder Time: 2015-5-5 21:31

pc players like me no need to download and find no errors

Author: Heparadise Time: 2015-5-12 00:17

COTK-Chen replied at 2015-5-5 18:48
Hi sir, now the problem has been fixed. You may go to heyshell.com to download the new version.

What about for iPhone , I'm having problem to log in for few hours pls assist me

Author: TiSa Time: 2015-5-12 09:11

Heparadise replied at 2015-5-12 00:17
What about for iPhone , I'm having problem to log in for few hours pls assist me

If you are now merged with S3 (formerly from S11/S13), you need to login using S3 server instead. Seems GM has disconnected the link if you are trying to connect from S11/S13.

Author: COTK-Chen Time: 2015-5-12 09:34

Heparadise replied at 2015-5-12 00:17
What about for iPhone , I'm having problem to log in for few hours pls assist me

Could you log in to game now?
If the problem still exists, pls PM me. Thanks.

Author: tharygery Time: 2015-5-15 22:45
I can't login for Android OS 5, stuck in "Enter the game"
Please help...

Author: brownbasil Time: 2015-5-18 00:32
I can't accses my account/login, i try it for along day but still there
Make me angry !

Author: FockYerDodder Time: 2015-5-18 03:57

chill down,when you're boiled maybe you will lose your bank account

Author: COTK-Chen Time: 2015-5-18 13:19

brownbasil replied at 2015-5-18 00:32
I can't accses my account/login, i try it for along day but still there
Make me angry !

You mean you got stuck entering the game or if there is something wrong with your account?

Author: FockYerDodder Time: 2015-5-18 14:40

COTK-Chen replied at 2015-5-18 13:19
You mean you got stuck entering the game or if there is something wrong with your account?

of course with his account there's no way something wrong with my account but he got the problem

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