recharge but no credit loaded

关羽

GM, i recharge using paypal, money deducted but no credit showed. Still having 0 points.
I have email to cotk@corp.heyshell.com

Can u help.expedite as i am using it for egg event. Thank you

Athur

Sir/Madame, due to it may refer to ur personal info, pls send us the PM to our FB or email, so that we could better help you, thx

tsulanov

gm help me. buy voucher idr rp 200.000 indonesia. input to heyshell using mol. but only appear 2 point. how fix this? where is my point? i want my gold for cot game. help us please.

RoyalWrath

this happened to too many people especially when recharging through paypal it is very important you fix this quickly gm please hurry thank you

关羽

GM, I went to check the recharge history. The latest USD800 wasn't reflected inthe history at all. However they deduct the money from my PayPal and send me the receipt. Can u settle this asap.

KeigoMaximus

It happen to me too,i recharge 14 hour ago on 24 January 2015,23:04:22 GMT for 300USD using Paypal,havent receive until now.....Whats Going on?