Wrongly convert trinket

Exa

hi GM, recently i missreading about trinket works...i let convert my slotted and s.slotted fragments.
Is there a way to get it back? Thx
Ign: Bullvalen
S24

FockYerDodder

sorry to disappoint  your reverie but that reverting stuff never happen and won't happen it is always like that and will always like that
kindly do proper recharge and re buy what you've lost or missing

Riokev

Hi.GM chen.
I have a same case. Missreading too, can i get back it too..? Thx
Ign:Riokev
S :39

Exa

Ok thx GM Chen...

COTK-Chen

Exa replied at 2015-7-27 17:49
Ign: BullValen
S24
Already check and its correct GM Chen. Recently its merge with s21

You should have used combine instead of convert... So you lost Slotted and S.Slotted scroll..
Sorry we can not compensate in this case.

Exa

Ign: BullValen
S24
Already check and its correct GM Chen. Recently its merge with s21

COTK-Chen

Could you please check that if your IGN and server is right? Sorry I have not found your data.