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Heyshell Games Forum»heyshell forum › Clash of Three Kingdoms › Bug Reports › Recharged 4 times only get gold 3 times

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Recharged 4 times only get gold 3 times

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Post time 2016-3-14 07:47:02 |Show the author posts only |Ascending

Hi, I want to report a bug, on 12th March 2016, I recharged 4 x between 4 PM - 5 PM Singapore Time, however I only get 3 x added to my account.

Please help me on this and how do I claim my gold that have not been added to my account.

I have the credit card transaction proof for this.

Thanks and looking forward for your help.

Best,

Bond Beolve
S3 Shu

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Post time 2016-3-14 12:46:00 |Show the author posts only

Edited by BondBeolve at 2016-3-14 12:59

Chen,

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Post time 2016-3-14 11:15:38 |Show the author posts only

Please send us the screenshot of your invoice via PM. We will fix it for you ASAP.

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