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Can't Perform Loading Scene

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1^#

Post time 2015-4-21 12:38:54 |Show the author posts only |Descending

Anyone knows, what happened?? Since yesterday evening until now I fail to perform loading scene and after countless refresh this page occured

I play two server S5 and S9 both of them fail to perform loading scene

Guys please help me!!

any suggestion??
GM please give me your solution or solve my problem

I hope to see your reply soon, GM

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COTK-Chen

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Post time 2015-4-21 13:58:56 |Show the author posts only

Thanks for your clear screenshot. You might need to clear cached files of your browsers and your computer first. Looking forward to your reply. If other players have also encountered the same kind of problem. Please contact us or share your experience in solving it. Thanks a lot.

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curseknight88

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Post time 2015-4-21 14:52:05 |Show the author posts only

Still the same, I already did what you say GM

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COTK-Chen

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Post time 2015-4-21 15:49:46 |Show the author posts only

curseknight88 replied at 2015-4-21 14:52
Still the same, I already did what you say GM

We have tested the server and it worked well. Maybe you could try to use another browser (like Google Chrome in your pic). Let's do troubleshooting with patience. Sorry for that.

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curseknight88

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Post time 2015-4-21 23:31:01 |Show the author posts only

I don't know what happen

but this evening I already can play COTK again

Thx for your fast reply and consideration GM, I really appreciate it

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COTK-Chen

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Post time 2015-4-22 09:34:02 |Show the author posts only

curseknight88 replied at 2015-4-21 23:31
I don't know what happen but this evening I already can play COTK again
Thx for yo ...

Glad that you worked it out. Sorry not offering you more useful solutions. But this problem has been recorded and we will try to fix it ASAP. Thanks for your support.

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curseknight88