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Arthur please help

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1#
Post time 2015-2-25 08:09:37 |Show the author posts only |Descending
Many accounts have either hacked or banned,kAKATUA is one of these accounts S18/S15 I can't find a bann list with these accounts on it ,this is not a clone account and the owner is not happy.he needs some sort of explanation to what is happening


Thanks Arthur

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Post time 2015-2-25 10:11:20 |Show the author posts only
Sir, Based on ur requirement , we've checked and the last time to login for this account is on Feb.25th and has not been banned, thx for ur understanding

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Post time 2015-2-25 11:57:29 |Show the author posts only
Athur replied at 2015-2-25 10:11
Sir, Based on ur requirement , we've checked and the last time to login for this account is on Feb.2 ...

Thank you Arthur but now we have a bigger problem someone managed to see our pass words and 5 accounts have been stolen how do the people reclaim their own account?

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Post time 2015-2-25 13:41:09 |Show the author posts only
Arthur can you lock the said account and restore the original email so the original owner can retrieve back the account ??

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Post time 2015-2-25 15:33:32 |Show the author posts only
Id lubu vip 7 (singaporian id) wu 18
Id kakaktua vip 4 (malik) wu 18
Id kart99 vip dunno (kartono) wu 15
Id gimikstan (gimik) wu 18

And 1 more i forgot arthur
Sapiaja vip 5 wu 18

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Post time 2015-2-25 15:35:24 |Show the author posts only
sapiaja replied at 2015-2-25 15:33
Id lubu vip 7 (singaporian id) wu 18
Id kakaktua vip 4 (malik) wu 18
Id kart99 vip dunno (kartono) w ...

All these accounts have been stolen we need them all frozen until owners can reclaim them

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Post time 2015-2-25 16:55:19 |Show the author posts only
wait until u old la... GM only know money.... No money no action...

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Post time 2015-2-25 18:47:46 |Show the author posts only
No use u complaint.. The WORST GM EVER !

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Post time 2015-2-26 09:51:34 |Show the author posts only
Sir, due to some personal info may be referred. pls send this to our FB or email address, thx for ur understanding

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Post time 2015-2-27 05:44:31 |Show the author posts only
Athur replied at 2015-2-26 09:51
Sir, due to some personal info may be referred. pls send this to our FB or email address, thx for ur ...

Personal info really this guy didnt give personal info to steal the accounts now he's kicking us out of our castles with our own accounts
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