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Edited by susuw09 at 2016-5-31 20:47
How to get a refund for apps purchased from the Google Play Store
Have you ever purchased a shiny new app, perhaps with positive reviews, from Google Play Store but came to realize that the app doesn’t deliver on its promises? That feeling just sucks, doesn’t it?
Get an easy refund from Google Play Store
The easiest way to get a refund on a recently purchased app or game is to request for a refund directly on the Play Store. The process is extremely simple, with no questions asked about why you want to get a refund, but there’s a catch. You have to act quickly, in fact, you will have to submit a refund request within two hours of purchasing the app or game( DAMN ALMOST ONE YEARS ) BUTS IT OK
But what if you missed the two-hour Play Store refund window? Read on to find out what to do.
Contact the app or game developers requesting for a refund (OH GM CHEN ALREADY SAYS CAN NOT REFUND IT OK STILL HAVE WAY)
Get a refund for in-app purchases in apps and games
For apps and games that are free to download and play, developers have to look towards other avenues for monetising their products. In-app purchases is one such avenue for them, and when used well can help developers earn a lot of money.
Getting a refund for an in-app purchase may be difficult, but it isn’t an impossible task for sure. There’s no two-hour magic refund button that would sweep away your problems. Instead, you will have to contact the developers of the concerned app or game and explain why you would like a refund for the in-app purchase that you made recently. It is then entirely up to the developers to decide whether they want to accept your request and give you a refund, or not.
Contact Google’s support team for help with refund
In case the developers don’t reply to your emails or disagree that you should receive a refund but you still feel that you are entitled to getting your money back, there is one last option for you to try. Google’s support page says that you can contact their support team asking for help solving your problem.
Before you go ahead with this route, read the conditions satisfying which Google says you should contact their support team: “If the developer doesn’t have contact information listed, hasn’t responded to your request, or their response was unsatisfactory, contact our support team to see if we can help.”
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