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Bug with assiege

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Post time 2019-6-22 08:20:55 |Show the author posts only |Descending
On 22/6 shu server 12 activated assiege event. However, for the first time ever the event was not completed due to bug in your game. The status got stuck at 86% and could not progress anymore. This status hold out until the 6 hour event period ended and we were deemed failed with a lot of high level rewards unable to be claimed.

I believe the issue lies with there were too many shadows auto luring the assiege guards until the number went down to 1 or 2 and because the guards were not generating fast enough, the first hero killed the last guard too fast and occupied the city when the status reached 86%. No one is able to attack the city for the remainder of the event period. After the 6 hour period, no shadows were recorded.

in summary, here are the major loses for the country:
- 1000 over shadows (which is the usual number in all past assiege events) and the relevant experience they bring
- top rewards after 90% completion which included 8 summon orders and fragments
- event completion reward which involve irons and recruit orders (around 200-300 per player depends on rank)

i expect that this bug is seriously looked into to avoid future recurrence of similar issue AND Shu s12 is duly compensated for the losses.

signed,
CliveJulie

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Post time 2019-6-22 08:26:41 |Show the author posts only
Here are the screenshots of evidence

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Post time 2019-6-22 08:28:23 |Show the author posts only
Linjiang stop at 86%

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Post time 2019-6-22 08:30:03 |Show the author posts only
Rewards can't claim

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Post time 2019-6-24 21:12:04 |Show the author posts only
GM,
Any update on the bug assiege?

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Post time 2019-6-25 02:32:11 |Show the author posts only
Lol compensation, dont you know chenglish yet?
'So sorry sirs but please next time do not bug the game'

Yet to actually see any customer service from these goofs, but good luck. If they do respond, ask them to fix password reset link too
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