Recharge activities from Apr.18th to Apr.19th

COTK-Chen

Aphrodite replied at 2015-4-19 12:50
How do you do if some player forget claim. Can you send him gold?

Sorry that you missed it... Hope it will not happen again. Good luck.

COTK-Chen

ry4i7 replied at 2015-4-22 13:32
lol,even my recharge that actually giving heyshell money ,that i want to use for claim in tourney  ...

You are provided with a reason before being banned. Please check your PM. And the bonus does need to be claimed by players themselves because bonus is offered to active players and those who participated in event. Thanks for your support and understanding.

COTK-Chen

ry4i7 replied at 2015-4-22 13:40
thats a funny reason and as a force reason chen ,even stupid person can know that chen.
thats truel ...

Sorry for what you have experienced. We are also eager to solve this problem for you. Thanks for your support all the time. No matter what your final choice is, we are happy to see your feedback in a positive way like this. Thanks for your cooperation.

COTK-Chen

ry4i7 replied at 2015-4-22 13:59
see ,all just a word sorry ,and nothing for heyshell fault ,so it all force to be player fault ,and  ...

I have to admit that some of your opinions and complaints are reasonable and we are really trying to provide you with better game experience.
Apart from that, I have noticed that you have posted many threads and I have read some of them. It is a little difficult to find the exact one you are referring to...If it is convenient to you, could you please reply my PM? Many thanks.