Words ( color ) bugs

COTK-Chen

Sorry for what you have experienced. To offer you better service, screenshots and your mobile phone model is needed. Thanks for your cooperation.

COTK-Chen

stonemanlz replied at 2015-4-21 19:06
Also this was what happened in event. My Xu Chu got stuck with in war status. I tried re logged. I t ...

Thanks for your reply. We would like to know your device model so that we can check it for you ASAP.

COTK-Chen

stonemanlz replied at 2015-4-21 19:53
iPhone 6 Plus

Your advice is very informative and meaningful! Thanks a lot. However, I have to admit that we need some time to solve this technical problem. We will try to solve it ASAP. You will be informed of any new progress. Thanks for your support all the time.

COTK-Chen

stonemanlz replied at 2015-4-21 19:53
iPhone 6 Plus

We have tested the game on iPhone 6 plus and it worked well. Sorry that your problem is still unsolved now.  ( The picture below are part of the screenshots from the iPhone 6 plus tested)
Please make sure that your cellphone is in good condition first and then go to http://www.heyshell.com/cot/download/   to download the setup package for iphone.
You are strongly advised to download the latest version for iPhone to be released about 16 hours later and you may try it to see if the fonts have come back to normal.
Thanks for your understanding and cooperation.



  

COTK-Chen

ry4i7 replied at 2015-4-22 21:23
have experienced this always too ,and in my opinion and after i keep check it out , the chat become  ...

Thanks so much for your encouraging solutions to this problem.
We recognize that there are still many improvements we can do related to not only service but also technology.
All in all, thank you for sharing your experience. It is very helpful.

COTK-Chen

SteelBarr replied at 2015-5-4 14:53
I also have the problem with black letters like on the screenshots above. But it is not all the ti ...

I have read your PM, thank you so much.
This problem has been recorded.
Sorry for the trouble.