[Hot]Tips for New Version

COTK-Chen

Flik1998 replied at 2015-4-23 18:33
Can't log in, i can't play in new server. Checked my inet connection but it's fine.

What the screen looks like? A total black screen or only a man on horse?
And what device do you use? Would you mind telling us the model of your device?
Looking forward to your reply.

COTK-Chen

SteelBarr replied at 2015-4-23 19:07
Dear developers,

After updating to the nee version I cannot use the app on my phone.

As we have tested, the new version could work on iPhone 6.
After the icon "ready" finishes loading, you are able to type in your account and PW.
Maybe you had better check your Internet connection and your cellphone storage to make everything smooth.
Sorry for keeping you waiting.

COTK-Chen

Flik1998 replied at 2015-4-23 19:09
Yeah, that man with horse, and bgm too. Currently using lenovo A361. There's someone else who got hi ...

Time will be needed to solve the problem. Sorry for bringing you trouble.

COTK-Chen

[Problem] jaguverna:
Can't enter to my server...
Just directing to new server...
Jaguverna s21/s22
http://bbs.heyshell.com/forum.ph ... &extra=page%3D1
7#

COTK-Chen

hermanpw replied at 2015-4-23 17:04
before cannot click to choose, now can

We are eager to know what have you done to make the game back to normal since some players are also confronted with this problem. Thanks a lot.

COTK-Chen

jaguverna replied at 2015-4-23 20:40
I cant' log in to my server s21/s22.....
Just being direct to new server...no other server...

May I know your device to play the game and its model please?

COTK-Chen

hermanpw replied at 2015-4-23 20:55
I also cannot log in to my server again. always direct to new server.. cannot choose to my server s1 ...

Thank you for your information. We are trying our best to solve this for you ASAP.

COTK-Chen

CrowFounder replied at 2015-4-23 21:13
Gm i cant login first i download i can login and play but in the next i cant login anymore just stuc ...

We are handling this problem. Sorry for making you waiting.

COTK-Chen

Milquenn replied at 2015-4-27 15:58
Dear Chen,
After the update I can nit login in to continue the game.  
I am stuck at the xiao qiao p ...

Are you still unable to log in now?
Two latent reasons now:
1. Local network connection is not good enough;
2. Failed to install the latest one for the users of some devices, eg. Samsung users. Please go to http://www.heyshell.com/cot/download/    and download the Apk.