[Notice!]The login issue has been fixed!

COTK-Chen

Dear players, recently some APK players have reported the login issue（stop at the "Enter the Game"） to us and we have worked hard to fix the it. Now we have come out with a solution.
Pls open this link:http://cdn.heyshell.com/…/yttxen-anden-8.1.2-facebook-20150… and download the game.
In this version, you will not encounter the login problem. However, if you still cannot login, pls contact us at once and we will help you in no time.
Also, pls tell this news to your friends who also are troubled with this problem, thank you very much.
In the end,we are sorry that this trouble has last for some time, sincere apology here. Wish you can continue enjoy COTK, have fun!
Note: you can also download the new version on www.heyshell.com.

COTK-Chen

stonemanlz replied at 2015-5-6 05:08
What is the latest version for Android and iPhone? My Android version is 8.1.3 and my iPhone is 8.1. ...

After you update the latest APK for Android, is it still stuck at the 'Enter the game' page?
Please make sure your network is under good condition and the cache has been cleared, thanks.
In addition, does the font color problem still exist? Looking forward to your reply.

COTK-Chen

januslinx replied at 2015-5-6 11:29
I can't login thru sXX.cot.heyshell.com

Your message has been read. We really appreciate your feedback. Please PM me thanks.

COTK-Chen

stonemanlz replied at 2015-5-6 13:44
Here you go

Have been recorded. Thanks for your feedback.

COTK-Chen

EsperMary replied at 2015-5-7 10:56
Still cant login. Have downloaded and installed the update. But after playibg a few times, cant logi ...

Hi sir, would you pls send us a screenshot?

COTK-Chen

zhoA replied at 2015-5-7 11:06
Your log in not fixed there is problem still

Hi sir, may you give us a screenshot?

COTK-Chen

kennedy replied at 2015-5-7 13:11
Arggh just still same,  cant login this game
Im try login in 1 day like stupid people

Does the problem still exist? Please update the new version and clear cache before entering game under good network condition. Sorry for the trouble.
If you have any other problem, pls PM me.

COTK-Chen

bibon replied at 2015-5-8 13:52
Yes, on android apps, I can't login anymore. Only 1 day after upgrade the app, I can play,  next day ...

Please clear the cache first and then relog under good network condition.
If it does not work, screenshots will be helpful.

COTK-Chen

Oudh replied at 2015-5-8 17:01
Login problem.. Please fixed it

Please clear your cache first and upgrade to the latest version.
Relog under good network connection.
If it did not work, please reply my PM, thx.

COTK-Chen

Oudh replied at 2015-5-8 17:16
Don't  said conection  problem because I can send you this massage .. it means I don't  have conecti ...

Ok. Then pls reply my PM for us to figure the problem out.