i lost my id guest help me please.

zhugexienz

GM help me , I lose my current guest id . I want my id back because I 've fused hero in my heart .GM help me !

my sincerely zhugexienz

zhugexienz

Can't help me GM ?
Reply my post I need assurance

sheeplanet

zhugexienz replied at 2015-6-22 19:26
Can't help me GM ?
Reply my post I need assurance

Hi sir,

Did you link your account with your email before?
If not, please send the character's information including name, job, level, guild, recharge history to our service mailbox: soul@corp.heyshell.com

Our staff will first verify your identity and then ask you to provide an email to link with your account.
After that, your account is under better protection, you can login with the email and reset the password through email.

Thank you very much!