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How to recharge in COTK

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Post time 2014-3-13 01:12:50 |Show all posts
I recharged it on Id joshghost on S2 at 13 march time 12.53 am gold 660 but still dint get the gold

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Post time 2014-3-13 02:27:51 |Show all posts
I have same problem too...twice with 1st=20gold and 2nd=660gold....my payment already confirmed by google play and already deducted my cc balance...I recharge during event 50%refund gold but never receive it. My account nearly VIP 8...please do something and give me prompt respond and reply. Thank you.

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Post time 2014-3-13 02:31:43 |Show all posts
My last post are for 2 problems...see previous post. 1st about unsuccess recharge after new version (update) and 2nd about not receiving 50%refund gold....

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Post time 2014-3-13 14:41:03 |Show all posts
Dear COTK,

I have purchased 660 gold yesterday as the receipt shown below, yet until now i still have not received the gold.

Can you help me on this matter please.

By the way, my game id is PLCV and i am playing in S4 (red cliff)

Thank you.

Best regards,
PLCV


[img]https://ci3.googleusercontent.com/proxy/HR1Qk0F8Vs04MNrrI-xsl0Y-FVuI3eZYtZuWgtsY4KSdnxUhYIx7ZIhH7s3FaltUnzkJMaLo_cC_LBoUT_avrb7AFQWR8CW0tcldUUJnwarjT1ae3gGfZV0vkDg=s0-d-e1-ft#[url]http://www.gstatic.com/android/market_images/email/play_logo_email.png[/img][/url]


Thank you.
You've made a purchase from EasyPlay Interactive Network Technology Ltd on Google Play.

Order number: 12999763169054705758.1382056425856983
Order date: Mar 12, 2014 11:24:41 PM +07:00

Item
Price


660G (Clash of Three Kingdoms)
Rp357.311

Tax: Rp0
Total: Rp357.311

Payment method:
[img]https://ci4.googleusercontent.com/proxy/0Mdl2cMlUcSPdUOsskqcSwyer-9zMIxmxE9aF2Y7rvQpdbHZIaFhkgKKbpjCFkjOO8XCQLTRd16ruPxmSTo8BvI6jDuHKC4mjbrgs9AozFPTPhGRyc_o_jLJ87EsOw=s0-d-e1-ft#[url]http://www.gstatic.com/android/market_images/email/wallet_logo_email.png[/img][/url]MasterCard-7339

Questions? Contact EasyPlay Interactive Network Technology Ltd.

[img]https://ci6.googleusercontent.com/proxy/hiwle_0a6g2L8_nyJZviF5GwQEChxmFiiIST2pwJEHwXSkM6rg0t-Nateb4rTxxXgDjQ3m8HfFnBugLn6t8qEc7TM3RW_lMHrDl7Jk1GDtmt1wjUrMPTtzZD74k0O0se=s0-d-e1-ft#http://www.gstatic.com/android/m ... _prism_email_56.png[/img]
Introducing Google Play
All your entertainment in one place, available anywhere. Learn more


See your Google Play Order History.
View the Google Play Refund Policy and the Terms of Service.

Need help? Visit the Google Play help center.
To learn more about Google Wallet, visit the Google Wallet help center.
Please do not reply to this message.
© 2014 Google | All Rights Reserved.
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland





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Post time 2014-4-21 09:50:49 |Show all posts
GM,

Please help. I have been trying to recharge via my ipad for the past 3 days and it says that i have purchased but it hasn't been downloaded. Now i keep getting the prompt "System: Recharge failed" whenever i login into the game via my ipad.

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Post time 2014-4-26 16:52:15 |Show all posts
recharge from " gudangoucher" 200 points but not process too transaction code :  wvHuP-PiCXq-77ppk-B14Bk... and about 2 days ago i recharge from paypal you said it fail but i checked my credit card it already cut my balance. pls
fix this fast

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Post time 2014-4-30 22:14:03 |Show all posts
Dear COTK,

I have purchased 40 gold today at 20:24 as the receipt shown below, yet until now i still have not received the gold.

Can you help me on this matter please.

By the way, my game id is Buyuang and i am playing in S9 (arrow rain)

Thank you.

Best regards,
Buyuang
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