Account locked reason 1

LostTu

Finally got time to play today and got this account locked reason 1 notice.  Would you mind explaining what the hell is that.

LostTu

COTK-Chen replied at 2016-1-30 16:56
Please offer your IGN and server so that we could check it.

Aegis
server 41

LostTu

COTK-Chen replied at 2016-1-30 17:41
That account is logged in this morning. It is not frozen.

Thank you GM Chen. I just tried and it worked I can get in now.

Mind explaining what Reason 1 is? because I would like to know. its not someone else trying to log my account right?

LostTu

I think the way they are screening for clones might have bugs so give them time to fix the issues. Like many of you guys mine is also locked and it seems to that if you are not active in that server and only log in once awhile you will get locked at least I think that is what happen to mine in s37. Too many people crying about clones so the GMs are working to fix that issue and end up hurting innocent people a long the way.

LostTu

Well I gave them the benefit of doubt but it seems they are not working on it because my account is still locked and the reason given was that I have multiple accounts which i don't and I have inform GM Chen that I do play in other servers but  who where doesn't play in multiple servers. So GM Chen if you want to be fair!!! you must locked everyone else who play in multiple servers, if not then you should unlock my account in s37. I highly suggest they check their way of screening because there is definitely a problem with their current method.

LostTu

Definition of Clones:
  The multiple accounts created and logged on to by the same person in one server would be taken as clones. COTK reserve the right to take measures towards these multiple account, such as freezing, banning, etc.
Please do not take risks.

Above is their definition of clone.
Which I have not broken any. I only have one account which I play in a couple of different servers  so I am not understanding why or how they deemed my account to be a clone. So please unlock my account in s37.