Lost gems when level up Crystal

Roshambo

GM need to check why I lost 2 level 9 gems when I burnished a crystal.
Initiative should have gone up 2 after and it didn't and my crystal stayed at level 0.
What compensation will I get?
I shouldn't need to give a SS... You should be able to check history.. Happened within the last 48hrs

Roshambo

Ign -- Roshambo Shu38

Roshambo

Wow !
Am I suppose to laugh or cry at your answer?
Maybe I should go leave a big steaming turd on my neighbours lawn?
That's what I feel you done to me..
So unfortunate as your customer I get cheated by system (I know it 100%)
Many of the gems come from your "new and improved" Wheel of Fortune!
LMFAO -- some fortune for me!!!

I have heard of many glitches from other players but I suggest you get the glitch out of your business practice of not giving 2 sh1ts about your customers!!!

I enjoy this game and often reach a goal I make whether be Exp level/horcrux level/getting high rank in events etc.
I have a new goal now and you will see it in your wallet.. Oh wait no you won't