S3 players can't login stuck in horse

Magician

can't login from phone and pc.
It already an hours and also event time (morning and moh event).
Already used drill and can't play...
Plz fix it ASAP.

nb: only @s3  has this problem. I can login normally at other server

Magician

last time other server (maybe s14/15), i forgot which server got about 3000-5000gold (i forgot the amount) that only shut down for about 6 hours and of course no moh , s.tourney and any other event at that time.
I want to know how much gm will compensate s3 players. it already second day can't login