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Siege Bonus Level 95

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Post time 2016-6-10 09:01:00 |Show all posts |Descending
Hi there GM,

I got much more than 1500 sieges by the time I reached Lv95, and when I hit Lv95 I still couldn't claim the 10mil EXP bonus reward. Now I'm Lv96 and the screen shows the next level (Lv100, 1750 wines, 10mil EXP); it looks like the system completely skipped over my bonus for Lv95. I track the EXP progress of my character, so I know I never got that 10,000,000 boost.

I'm sure there's some way for you guys to track my account, and I'm confident whatever you find will back up what I'm saying. I don't care about clicking on the claim button, but can I please get 10mil EXP added to my character?

Thank you.

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Post time 2016-6-13 11:56:37 |Show all posts
I don't know if you guys did anything to fix this issue (I suspect you did) but it's done! I got to click on the button and everything!

Thank you!

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Post time 2016-7-7 07:34:42 |Show all posts
COTK-Chen replied at 2016-6-14 16:19
Dear player, sorry for the late reply, could you offer us your IGN and server? We would like to chec ...

Hi GM!

OK, so I did end up getting my Lv95 bonus. Lv95 bonus is received, and all is good there. However, I am now Lv102, and the same problem has happened again with my Lv100 Siege and Duel rewards.

To be clear, I have received my Lv95 bonuses, but I have NOT yet received my Lv100 EXP Bonus Rewards (Siege and Duel).

Thank you! I decided to report this much later this time since the first time, the problem seemed to have worked itself out within a few days, but this time it doesn't seem to be getting any better.

My IGN is ZhongLi and my server is S55 (Shu). Thank you!

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Post time 2016-7-7 10:57:33 |Show all posts
Yes. I have over 1750 sieges but never got my 10million EXP reward for Lv100 or my Duel reward for for Lv100. I know right now it's greyed out because it's showing the reward that should be coming up when I hit 2000 sieges and Lv105, but what I'm saying is that the reward I should have gotten for Lv100/1750 sieges got completely skipped over.
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