Not received gold after RC

JaceGG88

Dear GM

I RC today 3 times in a row through Google Play.

Only received gold for the 1st rc and the next 2 did not show up but money gone through.

Can you please have a look into this as soon as you can.

Server: s51 shu
IGN: jacegg88

Thanks

COTK-Chen

Dear player, we had checked it for you and found there are two transactions successful in your account this afternoon, and we are sorry for the delay of this transaction. Since Google Play is a third-party payment platform, it takes time for us to receive the transaction from them. Thank you for your understanding and support.