Recharged but did not get gold

ZhongLi

Hi GM,

I recharged 5 USD so I could get 100 gold for the recharge event and get another 100 gold free but I never got the 10 points in "platform currency".

IGN: ZhongLi
S55 Shu

ZhongLi

Hello? Anybody there? I wanna get this taken care of before the event is over!!

[tr][/tr]

Time                                Pointspoint        recharge method        order number 2016-08-18 08:00             10                    paypal                       3160468

Your account:ZhongLi ()Still have:0 point

ZhongLi

Time        Game        Points points        order number
2016-08-18 12:12        Clash of Three Kingdoms        2        3161633
2016-08-18 12:12        Clash of Three Kingdoms        2        3161632
2016-08-18 12:12        Clash of Three Kingdoms        2        3161631
2016-08-18 12:12        Clash of Three Kingdoms        2        3161630
2016-08-18 12:12        Clash of Three Kingdoms        2        3161629

none of this gold ever showed up in my account!

ZhongLi

OK at this point I'm just gonna go into PayPal and ask for a refund

Anti-COTK-Chen

Also go to police station reporting for scamming indication

ZhongLi

How has there not been a response to this yet? It's been over a full day...

COTK-Chen

Sorry for my delay, we will checked for you ASAP. Pls do not worry.

ZhongLi

Thank you for investigating, GM Chen!

ZhongLi

Issue still not resolved. I'm getting my refund on PayPal, and then quitting the game.

denymul

ZhongLi replied at 2016-8-24 13:57
Issue still not resolved. I'm getting my refund on PayPal, and then quitting the game.

maybe you can try using unipin