Heyshell Games Forum

Title: Stuck at "Ready".... [Print this page]

Author: rainfall Time: 2015-5-11 19:53
Title: Stuck at "Ready"....
Dear GM,

I use Iphone 6+ with IOS 8.3. After your latest update, now everytime I open the app, always stuck on "Ready..."
I have tried deleting the app and reinstalling. same result.... cannot go in.
Please fix it asap. Bleeding on EXP... since I cant login as much anymore.

Thx

Rain (S26 Shu)

Author: COTK-Chen Time: 2015-5-12 12:14
First pls clear the cache and then relog in to the game under GOOD network connection.
Sorry for the trouble.
If the problem still exists, please PM me. Thx.

Author: porko Time: 2015-5-12 13:49
After the Last maintenance the same happens with Android app.

I cleared cache, even reinstalled the app still stuck on ready

Author: COTK-Chen Time: 2015-5-12 14:37

porko replied at 2015-5-12 13:49
After the Last maintenance the same happens with Android app.

I cleared cache, even reinstalled the ...

Sorry for that. Could you pls reply my PM, thx in advance.

Author: rainfall Time: 2015-5-16 14:50
Grrrr.... I delete the app... Try reinstall app. Still stuck on READY. Tried more than 10 times, and can play again.
But tomorrow stuck again. Then i do the same again.
This is very irritating. Please fix this asap.

this is should not be happening.
I have RC a lot of times also...

Author: FockYerDodder Time: 2015-5-18 04:08

we're really sorry for troubling players but please buy most futuristic and most expensive devices so can reduces problems,if still have some problem
don't be shy just post in forum with screenshot
i will try my best to record all problems occured and inform the devs team

Author: COTK-Chen Time: 2015-5-18 13:15

rainfall replied at 2015-5-16 14:50
Grrrr.... I delete the app... Try reinstall app. Still stuck on READY. Tried more than 10 times, and ...

Thx for your info. Your PM has been replied.

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