Heyshell Games Forum

Title: Cheering issues during Super Tournament [Print this page]

Author: Nga_Han    Time: 2015-6-8 20:58
Title: Cheering issues during Super Tournament
Dear COTK team,

      Please help to check into my account. I had problem cheering for super tournament and I wasted gold cheering without getting any vouchers. Thank you.

Razillarry S23 Shu


Author: nangningnung    Time: 2015-6-8 21:57
Same with me. Cheered using gold, gold gone without getting vouchers.
Please check also my account.

cuplis S3 Wu
Author: Owenlee    Time: 2015-6-8 22:02
Same here

owenlee s32
Author: shivabnp    Time: 2015-6-8 22:13
So many got same problems... why like that gm... fast check it...
Author: Garuda    Time: 2015-6-8 22:17
Me too...
Author: FockYerDodder    Time: 2015-6-8 22:25
i don't know about me since i maybe forgot to cheer,and for multiply i am 100% sure i won't do that since i keep my gold always 0
Author: MoonRiver    Time: 2015-6-9 17:04
I have not receive the voucher also.. S3 moonriver
Author: Nga_Han    Time: 2015-6-9 19:14
Dear COTK team,

      I hope you have at least read this thread by all of us and started doing something about it......
Author: 12jk    Time: 2015-6-9 20:00
Lost vc fr cheered... just pay back 500vc to all...  wtf...
Author: Nga_Han    Time: 2015-6-9 20:14
So disappointed that it happened again....This isnt something that could be resolved by compensation......
Author: shivabnp    Time: 2015-6-9 21:51
Total Won 2050 BC but not get any... Fakk.. Gm just said already claimed..  Don't know when I get it
Author: COTK-Chen    Time: 2015-6-10 11:32
MoonRiver replied at 2015-6-9 17:04
I have not receive the voucher also.. S3 moonriver

We have checked in our database and it shows that the vouchers have been sent to you by system automatically. For example, last night you double once and got VC*280.
Author: COTK-Chen    Time: 2015-6-10 11:35
nangningnung replied at 2015-6-8 21:57
Same with me. Cheered using gold, gold gone without getting vouchers.
Please check also my account.
...

We have checked it and PM you. Pls read it. Thx for your cooperation.
Author: nangningnung    Time: 2015-6-10 12:47
Thanks GM Chen
Author: COTK-Chen    Time: 2015-6-10 13:21
Garuda replied at 2015-6-8 22:17
Me too...

Could you pls tell us your server and ign so that we can check it for you?
Author: COTK-Chen    Time: 2015-6-10 13:23
Nga_Han replied at 2015-6-9 20:14
So disappointed that it happened again....This isnt something that could be resolved by compensation ...

We will check the data and compensate you when needed. Thx for your patience.
Author: FockYerDodder    Time: 2015-6-10 13:43
COTK-Chen replied at 2015-6-10 13:23
We will check the data and compensate you when needed. Thx for your patience.

need my help to check their accounts?my hands eyes being irritated,long time not peeping others
Author: COTK-Chen    Time: 2015-6-10 13:55
shivabnp replied at 2015-6-9 21:51
Total Won 2050 BC but not get any... Fakk.. Gm just said already claimed..  Don't know when I get it ...

I have just PMed you. Pls read it and confirm. Thx for your patience.
Author: shivabnp    Time: 2015-6-10 17:31
Just pay back 140 vc...

Author: shivabnp    Time: 2015-6-10 17:33
Dissapointed this game... no more rc now... bad service bad replied
Author: COTK-Chen    Time: 2015-6-10 19:30
shivabnp replied at 2015-6-10 17:31
Just pay back 140 vc...

Except for semi-finals and final, all the vouchers have been sent to you by system automatically. You have spent gold on voucher double last night for round 2 and the 140 voucher are for that.
Thx for your feedback.
Author: Nga_Han    Time: 2015-6-10 20:06
Dear Chen,

     I really appreciate what you have done to appease the players. Will continue to support this game. Thank you!
Author: FockYerDodder    Time: 2015-6-11 13:13
Nga_Han replied at 2015-6-10 20:06
Dear Chen,

     I really appreciate what you have done to appease the players. Will continue to sup ...

Dear Nga_Han
       
        Really appreciating for the statement you have wrote that you will support the game. but words can't buy nothing.so please charity some of yours wealth.
Author: COTK-Chen    Time: 2015-6-11 16:20
Nga_Han replied at 2015-6-10 20:06
Dear Chen,

     I really appreciate what you have done to appease the players. Will continue to sup ...

Thank you for your understanding.




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