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Title: Apology for the Cheer Function in this Super Tournament [Print this page]

Author: COTK-Chen Time: 2015-6-9 21:04
Title: Apology for the Cheer Function in this Super Tournament
Dear plays,
So sorry that the system error in cheer function of this Super Tournament has not been fixed during this event and it is only available for the first round. Please keep an eye on the following rounds of competition between sima and Suwandi and support the player you prefer.
In addition, the vouchers you gain by cheering in Round 1 will be sent to your account automatically. If not now, please do not worry because there might be a delay. Please contact us on FB or in forum when needed.
Please allow us to apologize to you. We promise to check our system to avoid these problems in the future.
You could go to King’s Reward to claim the second pack of compensation: Voucher*500 before 12:30 11th, June.
COTK
9th June 2015

Author: Aris3479 Time: 2015-6-9 22:54
Dear COTK-Chen,

How about my gold/reward voucher that i should gain by raising in R2 yesterday?

Aris / S32

Author: COTK-Chen Time: 2015-6-10 10:01

Aris3479 replied at 2015-6-9 22:54
Dear COTK-Chen,

How about my gold/reward voucher that i should gain by raising in R2 yesterday?

Sorry for the inconvenience. Next time we will examine it before the contest.

Author: ToeTag Time: 2015-6-10 13:32
Did not get my voucher payout. S33 ToeTag

Author: FockYerDodder Time: 2015-6-10 13:32

500 vouchers? that's too much

i think 500 silver is more than enough
anyway i just curious about this compensation why only for S1-S34 only?
does only S1-S34 have errors?or none outside S1-S34 complaint?
as far i know later server after S34 also participate,maybe some of them also has these problem which not receiving rewards from cheer function at super tournament but they have hard time pot in forum,whether can't speak english fluently or maybe some not even noticed that their vouchers didn't increase after cheering and their bet were won

Author: COTK-Chen Time: 2015-6-10 13:33

ToeTag replied at 2015-6-10 13:32
Did not get my voucher payout. S33 ToeTag

We will check it for you ASAP. Sorry for the inconvenience.

Author: ToeTag Time: 2015-6-10 13:34
Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the correct amount if vouchers.

S33 ToeTag

Author: FockYerDodder Time: 2015-6-10 13:38

ToeTag replied at 2015-6-10 13:34
Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the corr ...

next time i think next tournament event

Author: COTK-Chen Time: 2015-6-10 14:24

ToeTag replied at 2015-6-10 13:34
Same thing happen to me in R2 bet.. What do u mean by next time?

Refund the bet or give us the corr ...

At the semi-finals and final, it is unable to cheer for round 2~5. Sorry for the inconvenience.
We have checked your data on gold and voucher, the vouchers will be sent to you as long as it is confirmed to be missed.
Sorry for keeping you waiting.

Author: yudis20 Time: 2015-6-10 18:47
hi GM, kindly please check s35, cause i didnt get compesation reward,

Nokia S35
Thanks

Author: COTK-Chen Time: 2015-6-10 19:04
Edited by COTK-Chen at 2015-6-10 19:47

yudis20 replied at 2015-6-10 18:47
hi GM, kindly please check s35, cause i didnt get compesation reward,

Nokia S35

Thank you for your feedback. Did you mean you can not claim in 'King's Reward'? Does it happen to you or some of players in s35?Besides, the compensation is provided for players who manage to take part in cheering for the Super Tournament. And they need to be above Lv. 75.

Author: LeeShee Time: 2015-6-11 12:19
Edited by LeeShee at 2015-6-11 12:30

I ignorantly raised for sima on second round of the final, for 14g, and i only got the regular, free 140 vouchers as the result, whilst my status said my total voucher would be 280.. Saved screenshot, still losing my precious gold.. thought everything will be okay after my first failed raise on semi-final

LeeShee/S32

Author: LeeShee Time: 2015-6-11 12:22

COTK-Chen replied at 2015-6-10 14:24
At the semi-finals and final, it is unable to cheer for round 2~5. Sorry for the inconvenience.
We ...

I still can raise on second round, and stated succeeded, got the pop up thingie said my total voucher is 280. If we can't raise on second round then why the button still can be pushed..

Author: FockYerDodder Time: 2015-6-11 13:10

LeeShee replied at 2015-6-11 12:22
I still can raise on second round, and stated succeeded, got the pop up thingie said my total vouc ...

maybe the game were too heavy neither your connection was having troubles since that moment many id went online

Author: COTK-Chen Time: 2015-6-11 13:23
Edited by COTK-Chen at 2015-6-11 14:36

LeeShee replied at 2015-6-11 12:22
I still can raise on second round, and stated succeeded, got the pop up thingie said my total vouc ...

We have checked it and will send you the pack of VC to you. Pls claim it in time. Sorry for the inconvenience.

Author: yudis20 Time: 2015-6-11 14:04

COTK-Chen replied at 2015-6-10 19:04
Thank you for your feedback. Did you mean you can not claim in 'King's Reward'? Does it happen to y ...

yes gm, i already cheered and lvl 93, but i cant see on kings reward for compensation reward,

some player on s35 wei didnt got it.

thanks

Author: COTK-Chen Time: 2015-6-11 14:37

yudis20 replied at 2015-6-11 14:04
yes gm, i already cheered and lvl 93, but i cant see on kings reward for compensation reward,

som ...

Thx for your feedback. We will check it.
Actually the compensation has expired now because of updates.
But you mean the problem popped up yesterday and we will look into it.
Thank you for your patience.

Author: yudis20 Time: 2015-6-11 18:29

COTK-Chen replied at 2015-6-11 14:37
Thx for your feedback. We will check it.
Actually the compensation has expired now because of upda ...

so i cany claim the reward??

Author: COTK-Chen Time: 2015-6-11 19:35

yudis20 replied at 2015-6-11 18:29
so i cany claim the reward??

Not now. In the new version, the compensation pack has expired now.

Author: yudis20 Time: 2015-6-11 22:45

COTK-Chen replied at 2015-6-11 19:35
Not now. In the new version, the compensation pack has expired now.

so when i can claim it??

Author: Red225 Time: 2015-6-11 23:34

COTK-Chen replied at 2015-6-10 14:24
At the semi-finals and final, it is unable to cheer for round 2~5. Sorry for the inconvenience.
We ...

Maybe u made it sir...cant bet free but only bet with gold can lol.
Sory in my opinion like this coz i follow 4 time s.tournament never happen trouble like this.

Author: COTK-Chen Time: 2015-6-12 09:36

Red225 replied at 2015-6-11 23:34
Maybe u made it sir...cant bet free but only bet with gold can lol.
Sory in my opinion like this c ...

Sorry about the system error this time.

Author: Red225 Time: 2015-6-14 08:10

COTK-Chen replied at 2015-6-12 09:36
Sorry about the system error this time.

Mr chen..i have update apk new version from heysell but until now why i cant find future new version?

Author: FockYerDodder Time: 2015-6-14 09:24

Red225 replied at 2015-6-14 08:10
Mr chen..i have update apk new version from heysell but until now why i cant find future new versi ...

Mr red the future is a secret,it's God's faith
based on my prophecy your future will be in bright,live wealthy,have very nice children,also some wifes

Author: COTK-Chen Time: 2015-6-15 10:38

Red225 replied at 2015-6-14 08:10
Mr chen..i have update apk new version from heysell but until now why i cant find future new versi ...

The APK on our official website will be updated in these three days. Thx for your patience.

Author: IwanSudjatmiko Time: 2015-6-15 15:37

COTK-Chen replied at 2015-6-15 10:38
The APK on our official website will be updated in these three days. Thx for your patience.

whre is medal of honor ????
and dont forgett we need a moreee food

millAdela s20

Author: FockYerDodder Time: 2015-6-15 15:40

IwanSudjatmiko replied at 2015-6-15 15:37
whre is medal of honor ????
and dont forgett we need a moreee food
millAdela s20

use your vouchers for foods
anyway i use 300gold to kill swop cooldown

maybe should makes some changes such unlimited swop can be reached after level 100+ or if want at lower level go to certain vip grades

Author: IwanSudjatmiko Time: 2015-6-15 17:12

FockYerDodder replied at 2015-6-15 15:40
use your vouchers for foods
anyway i use 300gold to kill swop cooldown
maybe should m ...

This does a lot of a lie, is not possible, the world would be end when really happened

Author: FockYerDodder Time: 2015-6-15 17:59

IwanSudjatmiko replied at 2015-6-15 17:12
This does a lot of a lie, is not possible, the world would be end when really happened
:victor ...

let's try our best so the world could end sooner..

Author: COTK-Chen Time: 2015-6-15 18:02

IwanSudjatmiko replied at 2015-6-15 15:37
whre is medal of honor ????
and dont forgett we need a moreee food
millAdela s20

Medal of Honor is an event. It could be found in the icon 'Events' during that event time.

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