Heyshell Games Forum

Title: Game display error [Print this page]

Author: Getsunova Time: 2015-9-11 00:10
Title: Game display error
hi Lucerne,

What is this?
it happen also to all my friends account

ID : Getsunova
4area Enterprise

And don't forget my bug reporting 200 diamonds. Last time I didn't get it.

Author: TheMaxwell Time: 2015-9-11 06:04
its happen to me to in s1 and s3 helppp please

Author: Kemsee Time: 2015-9-11 08:33
Same like me... Error to

Author: Kemsee Time: 2015-9-11 08:34

Kemsee replied at 2015-9-11 08:33
Same like me... Error to

2area_ biscmark

Author: Lucerne.Sun Time: 2015-9-11 10:04
Dear sir, our programmers are checking on it, and we need your data for help.
Please reply and tell us where you're from, and which type your device is (e.g. Android, Samsung Galaxy 6).
We really appreciate your contributions.

Author: Lucerne.Sun Time: 2015-9-11 10:04

Kemsee replied at 2015-9-11 08:34
2area_ biscmark

Dear sir, our programmers are checking on it, and we need your data for help.
Please reply and tell us where you're from, and which type your device is (e.g. Android, Samsung Galaxy 6).
We really appreciate your contributions.

Author: Kemsee Time: 2015-9-11 10:56
I use ipad mini2, my id kemsee.. Login with FB, on server 2area-bismarck

Author: Getsunova Time: 2015-9-11 10:57
I'm playing on Ipad Mini 1 and Iphone 5s
4area Enterprise

Author: TheMaxwell Time: 2015-9-11 11:39
samsung galaxy phone error also please recover because so much event and prizes

Author: TheMaxwell Time: 2015-9-11 11:40

:'(

Author: Getsunova Time: 2015-9-11 14:25
No solution yet? It has been more than 12hours.

Author: Lucerne.Sun Time: 2015-9-11 16:03

Getsunova replied at 2015-9-11 14:25
No solution yet? It has been more than 12hours.

Dear sir, the bug is (finally= =) fixed. Please login and check.

Author: Getsunova Time: 2015-9-12 23:17

Lucerne.Sun replied at 2015-9-11 16:03
Dear sir, the bug is (finally= =) fixed. Please login and check.

OK. Thanks Lucerne

Author: Getsunova Time: 2015-9-16 00:56
Hi Lucerne,

I wonder where is my 200diamonds for first reporting this serious bug.
previous bug report about Kai Yamato event also no diamonds as reward.

Author: Lucerne.Sun Time: 2015-9-16 10:07
Dear sir, we only give the rewards to the first who reported this problem. For the bug fixing problem, it was another player that reported it first through email, at 00:18 that Friday. As for the Kai-Yamato event, we did send a reward code to you through PM the second day, have you received that? If not, please contact us and we'll send to you again.

Author: Getsunova Time: 2015-9-16 23:13
Hi Lucerne,

I didn't receive the private message. Can you send it one more time?
Thanks

Author: Lucerne.Sun Time: 2015-9-17 10:43

Getsunova replied at 2015-9-16 23:13
Hi Lucerne,

I didn't receive the private message. Can you send it one more time?

Sent already. Please check on your PM.

Author: Getsunova Time: 2015-9-17 14:46
Ok. Received well. Thank you

Welcome to Heyshell Games Forum (https://bbs.heyshell.com/)