Heyshell Games Forum

Title: Security Issue login via facebook 02.11.2015 [Print this page]

Author: HaZalnaZam Time: 2015-11-2 12:12
Title: Security Issue login via facebook 02.11.2015
Today i cant login to the game from facebook, invalid security on fb.heyshell.com. What happen? and when i can play this game again?

Author: COTK-Chen Time: 2015-11-2 12:20
May I know your server and IGN?

Author: HaZalnaZam Time: 2015-11-2 12:22
S 46 ign : HaZalnaZam

Author: BlueFire Time: 2015-11-2 12:25
Edited by BlueFire at 2015-11-2 12:28

Seems not working on my alt account too. Go to www.heyshell.com website, click "Connect with Facebook" button (you must login to FB first), then click Clash of Three Kingdoms game, select your server and play from there.

Author: HaZalnaZam Time: 2015-11-2 12:28

BlueFire replied at 2015-11-2 12:25
Seems not working on my alt account too. Go to www.heyshell.com website, click "Connect with Faceboo ...

Thanks a lot BlueFire, it works from there..

Author: BlueFire Time: 2015-11-2 12:31

HaZalnaZam replied at 2015-11-2 12:28
Thanks a lot BlueFire, it works from there..

Your most welcome, HaZalnaZam

PS: GM Chen, its blank screen if trying to play the game via Facebook.

Author: COTK-Chen Time: 2015-11-2 12:37
Edited by COTK-Chen at 2015-11-2 12:39

HaZalnaZam replied at 2015-11-2 12:22
S 46 ign : HaZalnaZam

Thank you very much for your feedback. We are contacting Facebook to solve it now. You can enter the game with your FB account on heyshell now: http://www.heyshell.com/cot/. After it is fixed, you could log in to game from Facebook like before.
[attach]4026[/attach]

Author: COTK-Chen Time: 2015-11-2 12:40

BlueFire replied at 2015-11-2 12:31
Your most welcome, HaZalnaZam

PS: GM Chen, its blank screen if trying to play the game via Fac ...

Thank you for your prompt help. We are fixing the problem now.

Author: BlueFire Time: 2015-11-2 13:00

COTK-Chen replied at 2015-11-2 12:40
Thank you for your prompt help. We are fixing the problem now.

Your most welcome & Thank You for your swift action, GM Chen.

Author: HaZalnaZam Time: 2015-11-3 12:28
Thanks GM, but my problem now is.. I play mostly in S45 and S46. IGN S45 ---> Dhay and IGN S46 ---> HaZalnaZam.
S45 is normal,but S46,everytime i enter country war,the game is hang. can you help me with that?

Author: COTK-Chen Time: 2015-11-3 12:51

HaZalnaZam replied at 2015-11-3 12:28
Thanks GM, but my problem now is.. I play mostly in S45 and S46. IGN S45 ---> Dhay and IGN S46 ---> ...

Do you use the same device to play your accounts? If the page is hang on Facebook, what is your browser?

Author: HaZalnaZam Time: 2015-11-3 13:24
http://bbs.heyshell.com/forum.ph ... amp;page=2#pid26165

my problem just like the thread above, GM. i think the trouble is in S46..
I use the same device, i close the other one if i enter the other server.

Author: HaZalnaZam Time: 2015-11-3 13:50
http://bbs.heyshell.com/forum.ph ... &extra=page%3D1
sorry i mean this thread

Author: COTK-Chen Time: 2015-11-3 17:45

HaZalnaZam replied at 2015-11-3 13:50
http://bbs.heyshell.com/forum.php?mod=viewthread&tid=4883&extra=page%3D1
sorry i mean this thread ...

Thank you for your info. Does it only happen during country event?

Author: HaZalnaZam Time: 2015-11-3 18:59
everytime i enter the world map, its hang. and still happen right now

it happen only when i enter the world map.

Author: HaZalnaZam Time: 2015-11-4 02:32
to GM, Just Info, now i can enter the world map,after reach level 73. everything seems normal now,but i lost most of time as a rookie..

only trial challenge left.

Author: COTK-Chen Time: 2015-11-4 10:35

HaZalnaZam replied at 2015-11-4 02:32
to GM, Just Info, now i can enter the world map,after reach level 73. everything seems normal now,bu ...

Sorry for these loss.. I have tried in your server yesterday and it worked well. Mostly the delay is caused by network connection..

Author: maryking Time: 2017-3-20 14:03
To perfectly solve more relevant security problems, I recommend you to check Password Manager. See more: http://www.passwordmanagers.net/

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