Official announcement on Price

Athur

Aqua.S15 replied at 2015-4-15 21:54
Very Very disappoint on this offical announcement on Price that Heyshell COTK team made.

The HeySH ...

Sir, the Chinese version is in fact not totally same with the English version. There are  many functions in the game that the two versions have difference on.
We are sorry that we cannot budge on the issure of gold price, but we will increase the probablity to get rewards and also better our service.

Athur

beatstick replied at 2015-4-15 22:06
Define balance..
increase probability which seem invisible. How many people manage to get suits eas ...

So sorry that we cannot budge on the issue of gold price. However, we are willing to make necessary changes. For e.g., we will try to increase the probability of getting rewards in activities, and also we will further better the customer service.

Athur

ChrisLim replied at 2015-4-15 22:06
As everyone had mentioned before me, the poor support & poor explanation on the game doesn't justify ...

Sir, currently, we are sorry that we cannot budge on the issue of gold price. However, we will try to increase the probability of getting rewards in activities and also further better the customer service.

Athur

V1cky replied at 2015-4-15 22:44
Sorry if what i am going to say a bit mean, How much is your salary as a staff here? With China nowa ...

Thanks for your advice. Currently, we are sorry that we cannot budge on the issue of gold price. However, we will make necessary changes of the game. The Chinse version and English version are not totally same because they have many different functions. We do want to make the game better and offer good customer service in the future. We'd also like to increase the probability of getting rewards in activities.

Athur

ry4i7 replied at 2015-4-15 19:38
nah ,reducing means their incomes will more less,they wont do it with their "superior customer servi ...

We remember that once you recharged on weekends and didn't receive the gold in time because our staff weren't in company. Sorry this incident caused inconvenience for you and we promise to offer better service in the future. Thank you for your constant support.

Athur

BigAss replied at 2015-4-15 22:52
Wow.. in my gaming life, i never ever found a game master this stupid.. incredible athur.. bravo for ...

Hi sir, thanks for your advice. We may made some logic mistakes earlier. When we say that Chinese version is defferent from English version, we mean that the games are not totally same because their functions vary. At present, we cannot budge on the issue of gold price, but we will certainly increase the probability of getting rewards in activities and improve the service quality in future.

Athur

Heyshellsucks replied at 2015-4-16 10:39
AND I THINK YOUR ACCOUNT ATHUR IS USE BY MANY PEOPLE, DID YOU HIRE $1 PER HOUR TO REPLY THIS FORUM ?

Certainly not, we have been managing the forum by certain staff constantly.