my id lost

dgsdhsdjs

hai sir. my id s4 used log in  guess but ..after MT  i'm uninstal  game  and i'm instal again my id lost... please help me sir
i'm from s4 my level 81

RyuElfvado

bro before i have same issue, try message GM at facebook and provide with information about your char
i got my problem solved and got my id back

Horo

hai sir. my id S1 or S2 used log in  guess but ..after MT  i'm uninstal  game  and i'm instal again my id lost... please help me sir
i'm from s1 lvl 82 s2 lvl 81... pls sir...help...back my id

Horo

Heyshellsucks

You lost your id sir?
Create new one laaaa

sheeplanet

Hi sir,

Did you link your account with your email before?
If not, please send the character's information including name, job, level, guild, recharge history to our service mailbox: soul@corp.heyshell.com

Our staff will first verify your identity and then ask you to provide an email to link with your account.
After that, your account is under better protection, you can login with the email and reset the password through email.

Thank you very much!