TL Event rewards havent received

bikerz6612

hi i already win 4th place in your TL event yesterday but i havent received any rewards till now, can u check for me, thanks

Lucerne.Sun

Dear sir, please send us your login ID, server & character name, and we'll help you check on it.

bikerz6612

Id: bikerz6612
Server: 2area-bismark
Character name: von.edward

bikerz6612

So how? Already im waiting.. Cant solve?

bikerz6612

?????? So long...2days after TL event, no rewards..

bikerz6612

Any update??????

bikerz6612

still no rewards..are u check or not?

bikerz6612

Wow your service very good one in the world, i have not received any rewards till now..and no reply from u..are u sleeping?

Lucerne.Sun

bikerz6612 replied at 2015-8-3 00:40
Wow your service very good one in the world, i have not received any rewards till now..and no reply  ...

Dear sir, sorry for replying so late. We're checking for you, and since most of our programmers do not work at weekend, it takes more time than usual (during the workdays)... sorry for the inconvenience it has brought to you.

Lucerne.Sun

Lucerne.Sun replied at 2015-8-3 09:36
Dear sir, sorry for replying so late. We're checking for you, and since most of our programmers do ...

Dear sir, the ranking rewards requires at least 150 tries to get. Since you didn't reach the number needed, you didn't get the ranking reward for that TL event.